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Universal Credit: some highlights of today's NAO report

By Tony Collins

Excerpts from today’s National Audit Office report “Universal Credit: progress update”

Not complete by 2020 

“Not all legacy benefit claimants will have moved to Universal Credit by the end of 2019.” 916 more words

Government IT

16 Tips for a great Outsourced Sales Partnership and Top Sales Results

What makes a great outsourced sales experience?

Reviews of client projects from several outsourced sales firms including Accenture, SJN Sales, Tele-sales, Rent-a-rep, Active Rain, and others, show patterns in what works best when firms engage an outside vendor to take on some, or even all, sales functions. 533 more words


The students give their initial views on being part of the MEA Digital Community...

I asked some of the students to write up their experiences of being part of the Digital Community project.

Here’s what they had to say about the process… 1,119 more words


U.S. Consumers Believe Bias Trumps Accuracy When Making Medical Decisions, says Accenture Survey

U.S. Consumers Believe Bias Trumps Accuracy When Making Medical Decisions, says Accenture Survey
Source: Accenture

Don’t expect U.S. consumers to look to health insurers as their primary source of information when they have to make medical decisions, a new survey by Accenture (NYSE:ACN) indicates.

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Health And Health Care

For Marketers: Big Data Marches Ahead

In what areas are big data having the biggest impact?

Check out research reported by eMarketer by clicking the chart.


A better, seamless shopping experience

As we have now noticed for a while, shoppers are increasingly moving freely across different channels and devices as they plan to buy their next dress or a family vacation to Bali. 431 more words

Big Data revolution yet to impact businesses, says Accenture study

Big data is big. It’s been making the media rounds now for years, and marketers are using it more widely than ever. They report it’s making a difference across a host of areas in their business—but by most accounts, it’s not changing things at a fundamental level. 408 more words

Trends & Insights