Blogs about: African Service
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La Mercy Update
Monday, June 09, 2008 The new international airport at La Mercy is taking great shape and although it has, historically not been a very smooth ride to get to the level it is now, it is rapidly becomin… more →
NEXTCUSTOMER, PLEASE!
La Mercy Update
Steven Viviers wrote 1 year ago: Monday, June 09, 2008 The new international airport at La Mercy is taking great shape and although i … more →
Cape Town to get new rail link
Steven Viviers wrote 1 year ago: Plans for a R1,4-billion rail link between Cape Town International Airport and the centre of the cit … more →
Youth Developing Confidence to become Entrepreneurs
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Steven Viviers wrote 1 year ago: The latest Global Entrepreneurship Monitor (GEM) study, conducted by the University of Cape Town Cen … more →
Global Entrepreneurship for Women
Steven Viviers wrote 1 year ago: Brown University and the University of Cape Town Partner To Promote Business Capacity in Africa Brow … more →
Something NEW always comes out of Africa!
Steven Viviers wrote 1 year ago: NEXTCUSTOMER, PLEASE has as one of its objectives the improvement of customer service in African org … more →
Finance, infrastructure, institutions crucial to making Africa more competitive
Steven Viviers wrote 1 year ago: New report from World Economic Forum, World Bank and African Development Bank takes stock of African … more →
How to Stand Out? Try Authenticity!
Steven Viviers wrote 1 year ago: Take a cue from Starbucks and Anthropologie and get to know your customers on an intimate basis. Tha … more →
South Africa desperately needs a moral compass!
Steven Viviers wrote 1 year ago: “As we did prior to 1994, we are given the honour again to transform on behalf of the human ra … more →
Is service in South Africa's Government Departments 'catastrophic'? (Part 2)
Steven Viviers wrote 1 year ago: Department of Trade & industry (DTI) The Department of Trade and Industry (DTI) provides a one-s … more →
Is service in South Africa's Government Departments 'catastrophic'? (Part 1)
Steven Viviers wrote 1 year ago: Do Government and public sector organisations need to view customer service differently from other o … more →
ACSA to spend R19bn on Airports
Steven Viviers wrote 1 year ago: The Airports Company South Africa (ACSA) will be spending in excess of R19bn by 2012 on infrastructu … more →
ACSA responds to needs of disabled passengers
Steven Viviers wrote 1 year ago: Airports Company South Africa (ACSA) has convened an emergency aviation industry meeting regarding c … more →
Towards 2010: South Africa a time of nation building?
Steven Viviers wrote 1 year ago: Nation-building is the process of constructing a nation using the power of the state. It aims at the … more →
Wamkelikeli - WARMEST African Welcome!
Steven Viviers wrote 1 year ago: South African hearts have to be changed in the run-up to the 2010 Soccer World Cup! The 2006 World C … more →
From Humourless to Carefree in 30 Days
Steven Viviers wrote 1 year ago: Germany’s image changed over the last four weeks of the the 2006 World Cup, remembered more fo … more →
2010 Soccer World Cup. A platform for legacy building
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Steven Viviers wrote 1 year ago: Durban – The Fifa 2010 World Cup will not only be a momentous international sporting event for … more →
Successful 2010 Soccer World Cup Hinges on Internet
Steven Viviers wrote 1 year ago: ISPA Press Release – 23 August 2006 Opinion Article by Professor Michael Rotert, President, Eu … more →
Service with a Smile
Steven Viviers wrote 1 year ago: Berkeley’s Graduate School of Journalism. By Chris Gaither To earn a living, South Africa … more →
Edcon Group improves customer service with Qnique
Steven Viviers wrote 1 year ago: 25 February 2004 – The Edcon Group is reaping the benefits of QAssessment, a Key Performance T … more →
