Tags » Always On
Back to school! Today Rob Peart from INT Works launched the D&AD New Blood briefs to our students during which he shared his interpretation and approach to tackling the wide-ranging challenges set by the impressive crop of clients including BBC, John Lewis, Nationwide and WWF (the NGO, not the wrestling federation). 397 more words
This post is by Eric Dupuy, the President of Business Development at Teleperformance EMEA.
In my last few blogs I have focused on customer loyalty, but I now want to explore another aspect of how customers are changing their behaviour and how this affects loyalty – the always-on customer. 477 more words