Doesn’t it make sense that: If you want to know what customers want, just ask them. If you want to see if they’re satisfied with the experience, just ask them. If you want to know if they’re com… more →
Customer Innovations - Creating Influential Experienceswrote 1 week ago: I spent the morning shopping with my mother and sister in law. I stay out of shops, because in an ef … more →
wrote 5 months ago: A friend was reading a novel I wrote called The Hook and asked: “I’m curious. . . Do you … more →
wrote 7 months ago: http://fora.tv/2008/03/04/Dan_Ariely_Predictably_Irrational In case you don’t fancy reading th … more →
wrote 7 months ago: A few weeks ago, a co-worker stuck this comic strip on my door. It made me laugh, but in that … more →
wrote 8 months ago: I’m facinated by the OkTrends blog where they analyse data from their dating website to reveal … more →
wrote 1 year ago: Advisors, I’m deeply inspired. In early 2011 the most amazing online forum of inspirational, action- … more →
wrote 1 year ago: Wait for Another Cookie? There is not much place for waiting in today’s marketplace. In fact you can … more →
wrote 1 year ago: According to this interesting article by the WSJ, chain stores are trying to make a hit of private-l … more →
wrote 1 year ago: have you ever wanted a gadget (like iPad) so bad, but when you finally bought it, the excitement was … more →
wrote 1 year ago: The Misconception: You procrastinate because you are lazy and can’t manage your time well. The … more →
wrote 1 year ago: I had seen the results of Michael Norton and Dan Ariely’s study about wealth distribution earl … more →
wrote 1 year ago: The wait is over… the “Losing Face” working paper (co-author David Hugh-Jones) is … more →
wrote 1 year ago: Photo cred: Ben Fredericson Sitting in the subway at 12:00am, reading the chapter titled “The … more →
wrote 2 years ago: This week, an American public health practitioner posted on the US national AIDS blog about a new pr … more →
wrote 2 years ago: Watch this and then run out and read Nudge and Predictably Irrational. … more →
wrote 2 years ago: I hadn’t heard of this before, but in a very interesting article on his blog Predictably Irrat … more →
wrote 2 years ago: The book by Dan Ariely is utterly fantastic and worth an attentive, considered read. And check out t … more →
wrote 2 years ago: Ariely talks about the difference between a social and economic contract. Very important to underst … more →
wrote 2 years ago: They say that summer is a time of lethargy, for the “sun is making me numb,” the “ … more →