Blogs about: Availability Management
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What is ITIL?
The IT Infrastructure Library (ITIL) is a series of eight books and is referred to as the only consistent and comprehensive best practice for IT service management to deliver high-quality IT services.… more →
Technology Trends & Management Consulting
The Paradox of the 9s by Hank Marquis
Prashant Bhardwaj wrote 2 months ago: So I had something on 6, 7, and 8 yesterday. Today is the turn of 9. Hank in this version of the new … more →
Service Management Understanding Demand and Supply to Be Effective
servicexen wrote 1 year ago: In related entries I identified the building blocks for strong service relationship management: pers … more →
What is ITIL?
Daniel Ruggles wrote 2 years ago: The IT Infrastructure Library (ITIL) is a series of eight books and is referred to as the only consi … more →
