Tags » Avaya

Topical: The Death of the Office Phone?

Avaya (now my most hated telecom company, or should I say hated “telecom” company) is continuing to loose their roots. The very liberal, and extremely progressive technological company (that will never go public again) is now comparing office phones to “cord cutting”. 632 more words


Topical: On Voice Mail

I thought I’d share my thoughts about voice mail as it was reported earlier this week that Coca Cola to cut costs because everyone is going wimpy on the healthy diet; that one of the cuts would be their voicemail system. 821 more words

Understanding SIP Authentication

SIP as both a protocol and an architecture has a number of places where security can be applied. You can secure SIP signaling with Transport Layer Security… 890 more words


Unified Communications and Me

Life comes with a few simple rules: Be kind to others. Live purposefully. Learn from your mistakes. Don’t buy a unified communications solution from a company that doesn’t deliver unified communications to its own employees. 36 more words

Unified Communications

It's Not Social...It's Business

Will you be ready for the next new thing?  Are you prepared to meet the expectations of the web-based consumer?  Do you have a social media strategy?  43 more words

Unified Communications

Avaya Aura IMS Processing Once Again

Last week, I walked you through how Avaya implements IMS processing between Session Manager and Communication Manager.   Even though it may have looked fairly complicated and slightly convoluted, I actually did you a favor by greatly simplifying the call flow. 832 more words

Unified Communications

A traceSM view of Avaya Aura IMS Processing

It goes without saying that SIP is a protocol. After all, it is Session Initiation Protocol. It’s a series of request methods, responses, headers, and documented call flows. 1,116 more words