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An Introduction to the Avaya WebRTC Snap-in

Over the last several months, I’ve written a number of articles about WebRTC. I discussed encryption, network address translation, signaling, and over the course of four articles, I even wrote about how to go about creating your very own WebRTC application. 1,601 more words

Unified Communications

The Trouble with Standards...

I hate the fact that every time I buy a new PC or cell phone, the chances are good that it will come with a power cord that won’t work on any of my other devices.  59 more words

Unified Communications

Understanding Avaya Codec Selection

Before IP telephony came along, you didn’t have a choice in the audio quality of your telephone call.  Thankfully, calls on those old analog and digital telephones sounded pretty good. 785 more words

Unified Communications

Welcome to my Podcast

This isn’t a real article, but it’s something I wanted to share.  Avaya’s Mark Fletcher (@Fletch911) invited me onto his podcast program this afternoon to talk about…well…just about anything that popped into our heads.  21 more words

Unified Communications

Wireless headsets

Now a day’s I see a lot of people wearing a wireless headset. Wireless headset is becoming a need like anything for everyone who is using a phone. 258 more words