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Blogs about: Ben Mcconnell

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10 social sites for your week

marc meyer wrote 1 week ago: This weeks selection of  social sites cover the gamut from social media monitoring to a few juicy bl … more →

Tags: Social Media, Google, Gowalla, Ken burbary, marc meyer, shiv singh, Social Networks, zoho

70 Words of (Unconventional) Wisdom for 2010

Bob Morris wrote 1 week ago: Bill TaylorHere is an excerpt from an article published by the Harvard Business blog’s Daily Alerts. … more →

Tags: Bob's blog entries, Seth Godin, guy kawasaki, Harvard Business Review, jackie huba, New York Times, Mavericks at Work, Practically Radical, Wall Street Journal

17 personas que crearon la Industria de Word of Mouth Marketing

Rolando Peralta wrote 3 weeks ago: Hace un par de dias encontre un post mas que interesante sobre las personas innovadoras que crearon … more →

Tags: Marketing, Trends, Creators, Dave Balter, Emanuel Rosen, Industria, Industry, Innovators, jackie huba

Q #125: When should a client be fired?

Bob Morris wrote 6 months ago: In this series, Bob Morris poses a key question and then responds to it with material from one or mo … more →

Tags: Bob's blog entries, Gary Hamel, Seth Godin, guy kawasaki, firing a client, reasons to fire a client, Leonard Berry, jackie huba

Interesting Thought Experiment1 comment

Ed Lee wrote 8 months ago: Let’s say you work at the world’s leading online retailer in the corporate comms department. You are … more →

Tags: Social Media, Online Monitoring, Amazon, amazonfail, online reputation management, Matt Dickman, B.L. Ochman, ValleyWag

Five in the Morning 0219092 comments

Steve Woodruff wrote 10 months ago: Before we begin, may I just take a moment and say how much I enjoy interacting with you, my readers, … more →

Tags: Marketing, advertising, Blogging, Social Media, Collaboration, Web, facebook, Blogger Social, twitter

Friday Favorites: Sept. 15-19

Chris wrote 1 year ago: Microsoft’s reframing- I appreciated this post by Ben McConnell at one of my old favorites, Ch … more →

Tags: Links, Church of the Customer, Bronwyn Fryer, HBR Editor's Blog, tamara gielen, Be Relevant, Susan Gunelius, BrandCurve

Microsoft's Persona

Russell Fisher wrote 1 year ago: In light of the previous post’s comments on Apple, it is interesting to examine the Seinfeld a … more →

Tags: Marketing, Apple, Microsoft, Bill Gates, jerry seinfeld, Church of the Customer

Tom Fishburne on the state of Marketing today1 comment

Olivier Blanchard wrote 1 year ago: Finally getting caught up on my blogroll reading, and found this gem of an interview with Tom Fishbu … more →

Tags: acts of rebellion, brand culture, brand insights, Brand Planning, brand relevance, Brand Strategy, Branding, building value, Bureaucracy

SWOMfest '08: You should totes come.1 comment

Trey Reeme wrote 1 year ago: I’m a loyal reader of Church of the Customer.  I preordered Citizen Marketers before its relea … more →

Tags: Doing ____, swomfest, Church of the Customer, jackie huba

This is so dead on

marc meyer wrote 1 year ago: I was reading Jackie Huba’s and Ben McConnell’s blog and they were interviewing Tom Fish … more →

Tags: Internet Marketing, Marketing, social media marketing, Blogging, Church of the Customer, jackie huba, Tom Fishburne

The Coffee Experience: Free Coffee at Starbucks6 comments

Becky Carroll wrote 1 year ago:  Hat tip to Jay Ehret for this one.  If you have been reading Customers Rock! for awhile, you know t … more →

Tags: Marketing, Starbucks Project, Coffee, Customer experience, jackie huba, Jay Ehret, starbucks, the marketing blog, word of mouth

Word of Mouth

Mark Cork wrote 1 year ago: Most of us have heard someone say, or have even said ourselves that the best form of advertising is … more →

Tags: Marketing, technology, Communication, advertising, Social Media, word of mouth, jackie huba

Reaction Paper 9 - More Evangelism1 comment

gbcherry wrote 1 year ago: I don’t want to abandon the topic of customer evangelism because it is such an important factor to a … more →

Tags: customer evangelism, fubar, facebook, digg, jackie huba, Church of the Customer, Social network sites

Current Reading

Chris wrote 1 year ago: The Long Tail by Chris Anderson Citizen Marketers by Ben McConnell and Jackie Huba I can’t bel … more →

Tags: Peppers and Rogers, 1 to 1 Media, jackie huba, The Long Tail, Chris Anderson, citizen marketers, customer experience management, CEM, Leigh Duncan

Thanking Customers2 comments

Becky Carroll wrote 1 year ago:  I read a great example of interaction between a business and its customers – a pizza restaura … more →

Tags: Customer experience, Customer Loyalty, Marketing, Customers Rock!, B2B Marketing, Church of the Customer, customer expectations, thanking customers


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