-Benchmark performance management helps industry-standard goal. Health service providers are able to benchmark to evaluate the performance of their billing service and measure their improvement over time. This article presents a prototype of a rule-based chiropractic index, including coverage of the cycle of updates, weight volume, and the information provided.

Currently (June 2006) Billing Precision Index (BPI) is 18, which means that the averageperform taxpayers working with ten o'clock BPI clients have 18% of accounts receivable over 120 days. This is a central feature of billing, since it is a proxy of claims that are never paid. Obviously, the lower the index the better the performance of billing. The following table lists the top ten most payer and the implementation of their relative index as recorded in the billing system Precision
Billing Precision Index 18
Benesight5
Blue Cross Blue Shield Florida 5
Medicare Florida 7
United Health Care 8
Oxford 11
Cigna 13
Medicare New Jersey 17
Horizon 18
Aetna 21
Blue Cross Blue Shield Texas 33

Cover

BPI is based on rules, or paying the participation index is defined by dynamically rules at the time of calculation and not a static list of specific taxpayers. Therefore, we can start a specific agency or terminate participation in the Index, subject to the rule satisfaction.

Actual choice of the cost of participation in the BPI volume greater than fifty vendors based throughout the United States, Billing Precision services for more than six months have received, and are more than two hundred claims in their current accounts> Credits.

Update Cycle

Updates billing accuracy its index on a monthly basis.

Volume weight

BPI is volume weighted, which is important to accommodate for future growth of the information provided, and combination index of sensitivity for different indexes.

Information

BPI computes the percentage of receivables over 120 days notice. You know that the national average for all medical specialties percent ofClaims over 120 days is 17.7%.

Abstract

Medical Billing Performance Index helps the development of industry standards for billing. Healthcare providers can use the index to assess their performance and billing to improve over time to drive. Rule-based index definition allows for the inclusion and the automatic exclusion of payers in the index for the attributes of customers, such as the number of processed claims, demands distributionsome combination of CPT codes, or patient demographics. On taxpayers index allows easy billing process towards improvement.

Well, a fun start to the weekend, being confronted with a £300 online bill by Virgin Media is always a wake up call. Let me explain…

A couple of months back, I needed to transfer the name on my Virgin Media account and the Direct Debit details, nothing else. I’ve always been pretty happy with the VIP package that I have, including 20MB broadband with no limits, V+ with Sky Sports and Sky Movies and ESPN (and previously Setanta), an extra digibox, plus the landline phone. The V+ service by itself is far better than Sky + and generally, the Virgin customer services and service availability have always been pretty agreeable.

So where did it all go wrong? Well, when phoning to transfer name and DD details, I was told they would need to post a pack out for me to complete, they couldn’t do it over the phone. Fair enough I thought, signatures would be needed, so it seemed fair.

When the pack arrived it mentioned that there was a £20 service charge for the transfer. Now, I’m not tight, but £20 to change two things? Hmmm, could that be because if you don’t pay by DD you get charged £5 a month to pay over the phone or online, so they need to recoup the money somehow?

Anyway, I completed all the relevant forms and sent them off. Pretty quickly, I received back a letter saying thanks, received, everything sorted, but also mentioned that on the day that the transfer actually went through, there may be a short cut out of my services. I phoned Virgin Media to check what this meant exactly and they said it wouldn’t be noticeable.

So, I came home from work one day, tried watching a recording on the V+ box, only to find a message saying I wasn’t subscribed to V+. Why should any of this have changed?!?!? I phoned again, went through the usual drill of pulling out the V+ card, re-inserting, etc etc, eventually it was sorted. I then got onto my laptop to find no broadband. Okay, so I didn’t need to call again but I did have to re-install my broadband service.

I then thought it was all sorted. My first bill came in and was slightly higher than normal, but mainly because it is billed in advance so I expected it. The payment was due out by DD last week, according to Virgin Media “on or after” a particular date. I checked my bank account a few times but it hadn’t appeared which I thought was odd but presumed it was just more of the “after” than the “on.”

Then yesterday, I received another email saying my new bill was ready, and that I owed over £300!!!

When I checked my online bill I had been charged a £10 late payment fee, £5 per month non-DD charge plus none of my VIP package discounts had been applied.

I phoned again and, to give them credit, I was connected straight away. I explained that the supposedly simple transfer for which I had paid £20, obviously hadn’t worked. The guy apologised but basically said he couldn’t do anything as I was late in my payment. After arguing the toss, he advised me to speak to customer care and threaten to leave – he said he shouldn’t really tell me to do this but there was no option. Does this mean that frontline Virgin Media advisers are often put into this position by processing issues beyond their control?

Anyway, he put me through to Jim in the Sheffield office who looked at the account, admitted straight away that it was a mess and asked if he could phone me back in three minutes.

He did just that and advised that no Direct Debit was set up, none of my VIP discounts had been applied and so he re-worked it all to reduce the cost considerably.

Upon asking if the transfer fee had also been refunded, he said it wasn’t possible, until I pressed harder and eventually got it taken off. How could they even think about charging for a mess of a service?!?!?

I have now paid half of what was outstanding and will pay the other half later this week. Only once the balance is zero can they set up the DD ready for January’s bill.

Total mess, and I expect this happens more times than they would care to admit to. Luckily I class myself as suitably tech savvy that I would notice all these errors, but how many people would not and so Virgin Media could get away with all of this.

I think that Virgin Media are really dropping the ball. Their service, generally is superior to Sky’s and their UK advisers have always been helpful and efficient. I don’t hold it personally against these frontline guys but surely Virgin need to look at serious issues in their processing if they are ever to consider themselves a real challenge to Sky’s dominance?

While water in the UK is no longer a part of public sector billing, the private sector is still heavily regulated, as this week’s decision by the water regulator Ofwat reminds.   Water bills will barely fall during the next five years, reassuring water companies that had feared the regulator would force them to make much bigger cuts and disappointing recession-hit consumers.  Major changes to water billing software seems unlikely.  Ofwat sets the amount water companies operating in England and Wales can charge their customers every five years, and rules how much the companies are allowed to make from their investments.

By 2015 bills will fall by 3 pounds to 340 pounds on average, Ofwat said on Thursday. In its draft ruling in July, the regulator shocked water companies by calling for an average cut in bills of 14 pounds.  Analysts said that a harsh ruling could have forced the companies to cut dividend payouts and turn to shareholders to raise funds to maintain their balance sheets.  The final price ruling is still about 10 percent lower than the amount that companies in the sector had originally wanted to charge.

The Consumer Council for Water said it was concerned that the watchdog had eased off on efficiency targets, which it said could lead to higher bills for some customers.  "Even though prices are generally flat, there is still an issue of affordability for many water customers," the consumer body said in a statement.  It added that Thursday’s ruling suggested Ofwat had been unrealistic in its draft decisions.

Ofwat said its decision championed consumer interests, clamping down on water firms, many of which have earned good profits on the back of increasing bills for customers.  The regulator also said it has allowed companies to make the biggest ever investment in the water infrastructure in England and Wales, totalling 22 billion pounds over the five-year period.  “People can shop around for the best deal on many things, but not water. Our job is to do this for them," Ofwat Chief Executive Regina Finn said in a statement.

Ofwat has kept the return that water companies are allowed to make on their capital — critical for maintaining dividends — at 4.5 percent on a post-tax basis, which was at the low end of analyst expectations when it was first announced in the draft in July.  Both Northumbrian and United Utilities said they would consider the recommendations carefully before responding. Companies have two months in which to appeal against the decision.

Telstra: my ways of communicating to you are becoming more and more limited, so far the most efficient method has been by tweeting @Telstra but today I’ve got a larger gripe, so I’m emailing it to every where I can find and I thought I’d also blog the letter in the hope that someone, somewhere might pick up on it and make everything better, so here goes:

I would like to enquire about some of the items on my recent bill which has been sent to me. It seems Telstra had taken my postal address in error when I signed up so today I’m facing a large bill and I’m of the belief a few items are in error. I’d also like to enquire about a 1-2 month extension to pay off the existing fees please due to the Christmas season being upon us and a large bill after not receiving one for a few months. Hopefully after this is sorted I can receive a normal bill that is he $49 cap and the $59 data pack. If this happens I’m calling the Pope, I’m asking for you to be sainted.

Here are my details, hopefully they answer your security questions:
My account number is xxxxx
My name is Joshua Withers, Date of Birth: xxxxx
My account password is xxxxx
My postal address is xxxx

Here are my issues with invoice number Txxx
1) Page 2: Mobile WAP/Internet Sessions @ $109.59. why are there WAP charges when I have a data pack?
2) Page 2: 3G Browsing Pack $29 29 Oct – 22 Nov – this has been added in error, I have only asked for a $59 pack
3) Page 2: 3G Browsing Pack $29 02 Nov – 22 Nov – once again this has been added in error
4) Page 2: Service call surcharge to 22 Nov @ $6.71 – what is this?
5) Page 3: Overdue account fee @ $11 – I have not received a bill until today, Telstra took my postal address in error. Having not received a bill to be late on please reverse this charge
6) Page 4: Seq 6: 28 Oct Phone call to Telstra for 46 min – @ $37.16 – I was led to believe phone calls to Telstra were free.

Finally – there are $157.83 overdue fee’s from the previous bill, this bill was also enclosed with the current bill as the postal address had been wrong.

The previous bill had an extraordinary charge of $1192.85 of data charges on it which are there as a result of a data pack not being applied although it was asked for, in a previous conversation Telstra had agreed to remove the extra ordinary data charges because of their operator error. The total of the bill was $1290.83, remove the extraordinary charges, which leaves $97.98, how does that translate to an overdue amount of $157.83?

I’m left with a bitter taste in my mouth after all this, to think that Telstra, a well established and trusted telecommunications provider could make errors like this, after years of trying to refine the service they are providing.

I’m writing an email because the last time I called you, you charged me $37.16. Please rectify the above details and also respond as to my request to pay off the resultant correct bill amount over 2 months. After not receiving any bills for 2 months it’s a small shock in the Christmas period.

Thank you in advance for your help today, with any luck you can break the previous record in relation to my previous enquires with Telstra, the record is that each enquiry requires two more similar enquiries until the action is taken, I’m not sure if this is standard operations, anyhow my hope for you is that you can knock this one on the head in under two enquiries (p.s. the smiley face is a symbol of trust in my tribe)

I feel like we know each other so well already so I’ll wish you a Merry Christmas because that’s what friends do, so Merry Christmas Telstra friend … we’re all sorry about Sol …. hopefully things are better for both of us now.

–
Joshua Withers

Welcome to DMC’s 3-3-3 Online Game where everyone wins who plays!

Sign up today, or before December 31st by clicking on ‘Leave a Comment’ and fill in your Name and e-Mail address to get started. By simply signing up, you’ve earned one month extra of FREE online Archiving. But to claim it, you have to play 3-3-3.

For the months of January, February and March 2010 share 3 ideas for Going Green based on the ‘theme’ for each month. The ‘theme’ will be revealed each month by postcard, letter or e-mail. Be sure you read the ‘theme’ of the month and come to 3Cheersfor Green.wordpress.com and share your 3 Green Ideas! Leave your ideas in the Leave a Comment located at the bottom of the page.  We’ll do all of the tracking.

At the end of 3 months, you have earned 4 months of FREE of online archiving at DMC, Data Management Center. You’ll be able to access your online archiving account anytime you want…24 hours a day. It’s our way of saying ‘thanks’ for sharing your Green ideas. We’ll post all of your ideas for everyone to enjoy and use within their company.

Tell your customers at the end of each month all of the great Green ideas so they can try them too!  Better yet, share which ones you’ve incorporated into your business and let them know how it’ll benefit them. Take the credit. We don’t mind.

In 2010 we’ll be sharing how you can earn additional months of online archiving FREE. All you have to do is stay in touch and share your ideas.

There is one catch: Everyone can participate in sharing their great Green ideas. Only (1) one person can represent the company to earn the full 3 months of online archiving Free. No exceptions. We all need to be fair while having fun.

I hate having to call utility companies. What a pain. Telus is the worst company I have ever dealt with (they have a “reputation” for terrible customer service) but there isn’t much selection around here.

Since my Aunt moved to the US and I moved into her condo, we’ve had all the utilities left in her name in case she moves back, but she’s had me added to the accounts.

She’s been calling Telus to change over the phone number (they were supposed to do this beginning of October and are still “having problems” with their activation system) and the bank account information for billing- she removed hers and was supposed to add mine online, but their website has been down and apparently you can only do it online. I didn’t realize mine hadn’t been added so when I didn’t get billed last week I called Telus… they said there was no banking info on file (my Aunt then explained to me then that she was unable to do it due to the site being down) and that since the site was down I should have automatically received a paper copy and billing was automatically changed back to paper billing as there is no banking information on file…

Okay, great… except I never got a paper bill.

So, the lady waived the $9 re-printing fee since it was never printed in the first place (isn’t that ridiculous? $9 to send a bill!!) and said she’d had it re-sent. I told her I’d pay it on Monday after I got the bill. She was then supposed to transfer me to the cable department so I could discuss which services I’m currently receiving (my Aunt had more features than what I need)- and I got disconnected during the transfer.

 I still haven’t got a bill. I don’t know the Telus acct. # so I can’t pay it online through my bank even without seeing the bill. I called back this morning, spent 20+ minutes on hold, just for some dumb barely English-speaking man to ask me questions about everything I’d just explained to him, then he put me on hold for almost another 5 minutes- and again, I got DISCONNECTED!!!

Every time I try to call back the stupid automated service tells me my phone number can’t be found and I keep getting put back on hold again for ages. This time I selected “call me back and keep my place in line” so I didn’t have to sit on the phone listening to crummy music. They just tried calling me back and when I picked up “beep beep beep” DISCONNECTED… AGAIN!!

So… my phone number still hasn’t been changed, I still haven’t been able to reduce my services which means I’m being billed more than what I should be, and I still haven’t gotten a bill to pay so my account is overdue.

If this isn’t resolved by the end of the day I’m going to print out this blog entry and have it rush couriered it to the frigging CEO. I am so sick of being put on hold, and told the problem is fixed when it’s clearly not.

Well that is my rant for today, sorry that it’s probably not that interesting to read. I always have to add a positive note when I rant so today I am really glad that my ass isn’t in too much pain from my workout yesterday. I thought I was really going to ache today. It’ll probably hit me tomorrow. I can’t wait! Booyah.

Are you part of the legal community? Large firm, small firm, solo practitioner, none of the above? In today’s competitive legal market, what will make you stand out from your competitors? We all know that pricing has become a big issue as well as billables. But what will make that prospective client become your new client? Video is one way to let the public get to know you. Sure, you may have a newsletter, monthly updates, and pictures with CV and background information on your attorneys, but with a video, you can really stand out from the crowd. Let them see you, hear you, get a feel for how you speak present yourself  and let them know just what you can do for them and what you have done for previous clients. Only a video can capture this unlike any picture (and let’s face it, most of the time it doesn’t look like the real us) or static text can project. Talking directly to your audience gives it that personal touch, as if you’re speaking only to them about what concerns them most, and shows that their interest is in your best interest.

And what about internally? Want to let associates hear from a partner about how to make an opening statement, sum up a case, conduct a depo or gather evidence? Why continue to repeat yourself and waste valuable billable hours on repetitive overviews when you can just record it once and have them access it as needed as often as they wish? Has your firm implemented ways to imporve litigation workflow speed and precision? How do e-discovery rules differ by court and state? What are some of the more effective case management practices you employ? You don’t want to keep these things secret from your firm’s employees, and you certainly don’t want to have to take the time to go over it time and time and time again when all of you should be billling. Creating a video and safely posting it where only your firm can get at it, will go a long way toward increasing productivity, allowing for more billable hours, and making sure you’re all on the same page without the continuous waste of time of having someone go over this with new hires each week.

Let Triton Events help you and your firm with cutting edge technology for the 21st century legal profession save you time and money!

Több éves (legalább 4 év) vezetői tapasztalattal, komplex pénzügyi pozíció betöltésére keressük az ideális jelöltet egy multinacionális cég újonnan alakult magyarországi szolgáltató központjába. Az ideális jelölt nemcsak az Accounts Receivable, de az Accounts Payable, Cash Management&Collections valamint Billing területén is rendelkezik releváns tapasztalattal. A szakmai elvárásokon felül fontos kihangsúlyozni a vezetés-szervezés fontosságát, ami a pozíció betöltésének másik fontos kritériuma.

További információkat a pozícióról a következő linkre kattintva tudhat meg.

Judit

This morning I’m off to see a long time client. Truth be told these guys are high maintenance and are much more aggressive users of my unlimited support plan than almost any other client.

Many of their questions end with a promise that they want me to perform more work – a promise that somehow never materializes.

Yet today I’m going to turn what for most consultants would have been a $100 fee into $1,500.

When I leave the client not only will I be paid – but the client won’t stop talking about the great value  they’ve received.

Unless I miss my guess this will  turn into repeat business – albeit probably only once or twice a year.

Given the choice between earning  $100 and $1,500 – which would you take? I though so. Want to know how I’m doing this?

The answer to how I’m going to earn this larger fee is contained in one word from above –  value.

The Client’s Problem

My client is not much different than any of the ones you have. Their operations manager called last week. He’s now in charge of maintaining dozens of custom written reports that this predecessor had created.

The problem is the operations manager doesn’t know MAS90 and doesn’t know how the reports were created.

His question?

Could we upgrade half a dozen of these reports so that instead of running in Crystal Reports 8 they’ll run under Crystal Reports 10 (as well as incorporate some file layout changes).

The Typical Consultant Approach

If you were to ask a dozen Sage MAS 90 consultants how they’d handle this engagement I guarantee at least 10 would offer this recommendation:

Have the client bundle up the reports in a zip file. Send them by email.  Appoint someone to work on them in their spare time in the comfort of your office. Once converted log in remotely to upload the reports back to the client. Should take no more than an hour and the client would not see any interruption in their business. In this economy we’d probably charge $100 (pick your own number but I bet it’s 10 times less than it could be under my method).

I’m only slightly exaggerating.

Sadly the new way that many consultants solve client requests is to respond with only one benefit – low cost.

That often means doing the work off-site and out-of-site then uploading the data to the client – without ever seeing or having  in-person client discussions (which often lead to more work).

But is off-site and low cost what the client’s asking for? With a little more effort could we multiply the perceived client value (and therefore the fee)?

How To Deliver 10 Times The Value – And Collect 15 Times The Fee

So how did I change what typically would be a $100 fee into a $1,500 fee?

First, I defined the scope of what I’d be doing at the client site.

In this case there were 6 reports to be converted without changes in any functionality. If there were more reports to be done – there would be an extra fee. The client agreed to this. Willingly. We also agreed on basic housekeeping items like the version number of MAS90 that we’d upgrade to.

All of this was memorialized in an email that took no more than 10 minutes. Prior to writing the email I logged in remotely for 15 minutes to verify the items in question and write down report names. Total preparation and proposal time – about 25 minutes.

Second, I proposed a fixed price cost of $1,500.

Third, For the fixed price (and here’s where the client value comes in) I agreed that the client could look over my shoulder, ask any questions, and that I’d explain HOW I was performing the  work so that in the future (if they wanted) they could do the work themself.

Here’s the part where most consultants start to see stars.

The typical stupid consultant response is “but Wayne wouldn’t that be taking away future work by showing the client how to do it themselves”?

Perhaps. However that’s called adding value. And guess how many clients who THINK they’ll do the work themselves ever really do? Hint: Very tiny – in fact almost zero.

Clients aren’t stupid. If they want to learn how to perform the work themselves you damn well better show them or they’re going to find another consultant to pay to show them the tasks you refused to perform.

Fourth, I guaranteed my work. If I was not able to leave the client office and hand them a complete set of working custom reports they’d pay me nothing. That’s called an unconditional guaranteed. You’re already doing it now because clients who are unhappy don’t pay. Why not make the guarantee a positive selling point?

Conclusion

Here are several ideas that you might learn from my experience.

Remote Work is great – but on-site is greater: As consultants we tend to fall into the trap of doing all work off-site where the client can’t observe us. Naturally we charge significantly less because we don’t travel or have to spend all day fixing an ever growing list of client issues (a list that tends to  sprout once you walk into their office). In some cases doing work off-site makes sense – especially when travel costs are prohibitive.  Don’t overlook the opportunity to be on-site (always fee based under our support agreements) and providing more perceived value which results in the client willingly (and happily) paying more for the value received.

You’re Already Guaranteeing Your Work – Point It Out As A Benefit: If a client’s not happy about your work they won’t pay you. And there’s not a damn thing you can do about it.

Why not turn that into a stated benefit. Of course you won’t say that “If my work sucks you pay nothing” – but “Unconditionally Guaranteed” is a no extra cost benefit (because you already operate under it) – why not point it out to your client as an added benefit of working with you or your firm?

Fixed Fee For Well Defined Scope = Bigger Client Benefit = Bigger Fee: Where you can define the scope of the work in advance – a fixed fee is nearly always the best solution for both client and consultant.

The key is to clearly state the work to be performed and that the client will accept that work or provide guidance on what needs to be changed.

Obviously larger more complex engagements require formal proposals. Most of the smaller (under $5,000) projects that we’ve proposed fixed fees for have been documented informally via email with the client replying to agree.

Fixed Price Proposals are here to stay.

They’re the way most clients want to pay — and if you follow the same concepts  a fixed price project can be 15 times more profitable than the alternative of billing hourly.

Setelah G-Billing ga ada kabar sekarang giliran Billing-29 nih yg ga ada kabar soal updatetan terbarunya.. wah wah bahaya niih padahal billing-29 bagus banget (kata banyak orang)… Saya udh jarang update niih berita billing tapi gpp lah biar pengunjung puas ya saya update truss..

Billing-29 yang terakhir saya dengar akan dijadikan billing berbayar (bahaya lagi neeh).. padahal inilah billing satu-satunya yg gratis n bagus banget.. hiks hiks… coba pemerintah modalin dikit aja pasti jadi gratis selamanya nih billing…

Sequim (WA) have the capacity to bill for storm water in their water billing software so they should bill for it, right?  Sequim property owners could pay a monthly utility charge to deal with storm water under a proposal presented to the council at its Oct. 26 meeting.  Details such as who would pay, how much and how it would be collected haven’t been worked out.

Councilor Paul McHugh was skeptical of the proposal."We don’t have overflows and we’re not building a storm water treatment plant."So I don’t see what we are giving to the public besides the opportunity to pay a fee," he said.  Capital Projects manager Frank Needham said the city has 500 catch basins and 1,500 storm water detention areas and there are no funds to repair or replace them.  Aging pipes also cause storm water overflows, he said.  A storm water utility would provide funding for system maintenance and also build up funds for a storm water treatment plant, Needham said.

Needham said it is important to begin dealing with controlling storm water because the council wouldn’t want the state Department of Ecology dictating to them.  The proposed ordinance would create a "surface and storm water utility fund" for the money from the new storm water utility charge. The money could be used only for operations and maintenance, capital improvements and public information and education.

UK utilities giant British Gas has taken the radical decision to overhaul its billing system by announcing that it has finally decided to stop completely making up what customers owe and will instead charge them for what they have actually used.

The company said that made up or ‘estimated’ bills have been one of the biggest sources of frustration among customers because they are “hard to predict and budget for” and that long, hard experience of being shouted at, threatened and abused by customers on the telephone has revealed that these bills often lack “any basis in reality or fact whatsoever.”

It's all hot air to us

Instead, British Gas are encouraging customers to use special meters, which allow customers to submit readings themselves online or by text, and pay monthly for the exact amount they use.

“I think it is an outrage that I am being asked to check my own meter and check my own bill,” said Mrs. Gladys. Kendrick-Smythe from Peterborough. “I’m a housewife and I’ve got enough to do every day without this.  Unless, of course, they fancy sending me a British Gas uniform and ID badge. Oh yes, Mr. Kendrick-Smythe would like that.”

Asked how ‘estimated’ bills were calculated, a British Gas spokesperson offered: “Well, it’s simple, really. We take the first number of our customer’s post code, multiply it by their age, divide it by whatever our favourite number is, and then add £300. Unless it’s a Tuesday, of course, which it often is. Then we double it. As I say, simple.”

The move away from made-up bills is part of a campaign from British Gas to encourage less shouty customer feedback. A spokesperson said: “The days of people filling in anonymous surveys about us are over.  We want customers to come into our business, eat our best chocolate digestives, meet our people and ask anything they like – and report back to us on what they’ve found.

“If we find that they still don’t like what we are doing, we’ll imprison them, and ask them even more questions only this time we’ll only give them Rich Tea biscuits.  Before you know it, they’ll be begging for mercy, and telling us whatever we want to hear.”

The British Gas senior management were too busy playing sinister organ music, wringing their hands, and throwing their heads back and laughing in a macabre fashion to comment.

Saya melihat dari beberapa komentar pengunjung blog saya ini ternyata banyak yg protes tentang MOG billing..

walah-walah.. knapa ini ?? memang siih MOG billing susah banget di seting apalagi klo anda coba PC Manager susaaaah bangeeett…

Billing gratis yang saya sarankan itu adalah Billing-29 n g-billing cocok banget buat game center… jgn remehin g-billing yaa saya udh uji looh di warnet-warnet game center n lancar banget … tenang aja… walaupun masih beta tapi udh nyaris ga ada bug deh.. tenang aja..

kalo Billing-29 ini dia nih billing baru buatan bangsa sendiri.. saya blm coba tapi di yahoo groupnya banyak banget yg bilang trima kasih… pasti bagus deh…

sekarang tinggal anda yg memilih mau g-billing atau billing-29 ??

The East Bay Municipal Utility District, which provides water and wastewater treatment in the eastern San Francisco Bay Area, is turning food scraps from 2,300 Bay Area restaurants and grocery stores into electricity to help it power its wastewater facility.  Every day, one or two 20-ton trucks pull up to the plant here and dump food waste into giant tanks. At the end of the process, the food scraps create methane gas. It helps power the plant’s electricity-making generators.  The project is the first of its kind in the nation for a wastewater treatment plant, the Environmental Protection Agency says, and it’s at the forefront of an almost untapped renewable energy resource.

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True Cafe Full
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Enterprise software and services provider Lawson Software and Advanced Utilities Systems (Advanced) have formed a partnership to provide utility billing and customer information management functionality for local governments and utility organizations.  This marks Lawson’s third (at least) utilities partner in as many years.  Systems & Software got ditched for Hansen before the latter’s takeover by Infor Global Solutions.  The PR flacks are spinning that the partnership will enable the companies to provide a comprehensive enterprise software by combining Lawson S3 Enterprise Management System with Advanced’s CIS Infinity Suite. The companies serve many joint customers, including Elsinore Valley Municipal Water District and Western Municipal Water District.

GWAR has been confirmed for the 10th-anniversary edition of Bloodstock festival, set to take place August 13-15, 2010 at Catton Hall, Derbyshire, United Kingdom.

The festival billing is now shaping up as follows:

ANDROMEDA
BEHEMOTH
CANNIBAL CORPSE
DEVIN TOWNSEND
DORO
DREAM EVIL
GWAR
KORPIKLAANI

More here: GWAR Confirmed For U.K.’s BLOODSTOCK Festival - Nov. 19, 2009

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Online subscriptions handling, recurring billing, up/downgrades, receipts, from end-to-end: Recurly; http://j.mp/2ecuyQ

One of the areas of greatest interest to lawyers starting their law practice is billing for legal services. Most lawyers determine a hourly rate for their services following the factors sets out in Oregon Rule of Professional Conduct 1.5 Fees, (b) …”Factors to be considered as guides in determining the reasonableness of a fee include the following: (1) the time and labor required; the novelty and difficulty of the questions involved, and the skill requisite to perform the legal service properly; (2) the likelihood, if apparent to the client, that the acceptance of the particular employment will preclude other employment by the lawyer; (3) the fee customarily charged in the locality for similar legal services; (4) the amount involved and the result obtained; (5) the time limitations imposed by the client or by the circumstances; (6) the nature and length of the professional relationship with the client; (7) the experience, reputation, and ability of the lawyer or lawyers performing the services; and (8) whether the fee is fixed or contingent.”

The third factor generally stumps new attorneys: how to determine the fee customarily charged in the locality for similar legal services. Antitrust concerns keep lawyers from asking what other lawyers intend to charge. To charge a reasonable fee, lawyers should be aware of what is a reasonable fee for providing legal services in their substantive practice area as well as geographic area. The Oregon State Bar conducts an Economic Survey every five years. The lastest survey was done in 2007 and forms the results posted online as the 2008 Hourly Rate Survey. Another resource is to go to the local courthouse to examine court filings containing attorney affidavits of fees that are filed in conjunction with the case such as in Probate Court matters, conservatorships and guardianships and probates. Common sense tells you that a large firm will charge more for providing legal services than a small firm or solo practitioner. Young associates likely will be billed at a higher rate than that charged by a sole practitioner with the same year bar number. Why the difference in hourly rates for two first year associates? For the young attorney in the firm, the overhead factors take into account the resources supporting the young attorney that will not be billed to the client.

Should you charge flat fees for services? Some transaction-based services lend themselves to a flat fee arrangement. $XXX for a will, power of attorney, and health care directive for a single person and $ZZZ for the same documents for a married couple. How much to set for preparing these documents should take into account how long it should take or will take with experience. At minimum, you should account for an hour consultation you’ll have, plus however long to prepare a draft, to review the draft with the clients, to finalize approved documents, and to have the documents properly executed and notarized. When you think through the steps you’ll be taking with your clients, you’ll realize a realistic amount that will fall within the guidelines of Oregon RPC 1.5 (5). This example is still a cost-basis, hourly billing based method. An example of an alternative fee basis is value-based billing, arriving at a cost that reflects the value of your services to your client.

If you intend to charge a flat fee, remember that until you earn the fee, you must put client money into your lawyer trust account. You may have heard about fees that are “earned upon receipt.” If you intend to be entitled to the full amount of the flat fee at case commencement, then you must put, “earned upon receipt” in your written fee agreement. If you do have an written agreement specifying that your fee is earned upon receipt, then you must put the entire flat fee into your general account, not into your lawyer trust account where you would be commingling funds. Be sure to fully advise your client of the nature of your fee. Clients welcome and expect clearly written fee agreements. Lawyers who do so, reduce the possibility of fee disputes and fee collections.

CAVEAT: Avoid calling a fee that is earned upon receipt “nonrefundable.” If you don’t do the work, you aren’t entitled to a fee. Oregon RPC 1.5(a) “A lawyer shall not enter into an agreement for, charge or collect an illegal or clearly excessive fee or clearly excessive amount for expenses.” If you try to charge a non-refundable flat fee earned upon receipt and don’t do the work, you would be viewed as charging a clearly excessive fee for doing nothing. Moreover, Oregon RPC 8.4(a)(3) advises that it is professional misconduct for a lawyer to “engage in conduct involving dishonesty, fraud, deceit or misrepresentation that reflects adversely on the lawyer’s fitness to practice law.” All clients have the right to challenge a fee as excessive, even if their fee agreement is in writing and have a right to be refunded fees for work not performed, see OSB Legal Ethics Opinion 2005-151. This Opinion deals with flat fees and points to the holding in the case In re Gastineau, 317 Or 545, 857 P2d 136 (1993). “The disjunctive use of the word ‘collect’ means that the excessiveness of the fee may be determined after the services have been rendered, as well as at the time the employment began.” In re Gastineau, supra, 317 Or at 550–551.

What about alternative fee methods such as value-based billing? How do you equitably charge for an opinion letter that saves your corporate client thousands of dollars in taxes? An hourly rate computation may not adequately compensate the lawyer providing the highly-valued services to the corporate client. It is analogous to the performance of delicate heart surgery; the skillful surgeon bases her compensation on more than time charges. Have a very clear written fee agreement to set forth your value-based billing arrangement. Value-based billing isn’t incompatible with Oregon RPC 1.5, see especially (b)(1) -(8).

I recently got an excellent guide to alternative billing called, “Winning Alternatives to the Billable Hour: Stategies That Work, Third Edition” by Mark A. Robertson and James (Jim) A. Calloway from the ABA. The book includes a CD with sample agreements and forms. Through the Oregon State Bar Professional Liability Fund, Oregon attorneys can purchase ABA books at a 15% discount. You can preview a sample case study, “Alternative Billing in Estate Planning,” and the ABA Book Briefs Blog excerpts a helpful portion of the book in an post titled, “Using Your Current Practice to Plan and Build a Billing Method.” As Mark and Jim point out, “a gunslinger doesn’t charge by the bullet.”
There is room to improve beyond the billable hour.

Dari beberapa banyak billing warnet yang pernah gw coba, kayanya cuma ini yang paling praktis dan User Friendly.

Memang Billing Express versi terbaru udah lama keluar, tapi sayangnya si pembuat mulai cari duit, jadi ga gratis lagi.

Selama ini gw belum menemukan kendala yang berarti dalam menggunakan software ini.

Silahkan download di sini.

Effective billing and collection systems are the key to cash flow and profitability.  Here are some common mistakes you should avoid in your small business:

• Send end-of-month statements that support individual invoices you previously sent.  These cost you time, money and resources and are not necessary.  Stop sending them unless specifically requested by the customer.

• Not enforcing the payment terms and conditions you set with customers.  Customers figure out quickly which vendors tolerate late payments and which do not.  Don’t be left on the bottom of the payment ladder.

• Extend credit without any guidelines or credit checks if credit requested exceeds a pre-set amount.

• Allow customers to take ‘early payment’ discounts when the payment did not arrive early.   If you are not going to enforce it, then eliminate the discounts as an option.

• Send invoices via multiple methods such as email and mail.  Why send it twice?  Determine the customer’s preference and send it only via that method.  Always push for email if possible – it gets there faster and saves you time and money.

• Lack of timely billing.  You can’t get paid until you invoice a customer and nothing raises more questions and creates further delays than bills sent out 2-3 months late without explanation.

• Poor quality control in billing, including wrong contact information, incorrect amount or unclear descriptions of services, cause delayed or non-payments. When it comes to billing, accuracy is important.

• No system or process in place to consistently monitor, follow up, and take action to collect on past-due dollars.  The squeaky wheel gets the grease or in this case, the payment.  Don’t wait for cash flow crunches to follow up – make it something that is done consistently.

• Lack a shut-off policy – or a lack of enforcement.  You must be willing to stop doing business with customers who do not pay or use your business as their bank.

Share Your Story

The downturn in the economy has caused many small businesses to change their billing and collection practices.  What’s worked for you?   Post a comment and tell us about it.

Free Resources for Small Businesses
If you want to use email as one of the marketing strategies to grow your small business, check out Mail Chimp’s Forever Free Plan.  It allows you to create email campaigns for up to 500 subcribers free of charge and for as long as you want (no trial offers).  Once your list builds to over 500 subscribers, you will need to go onto a fee-based plan.