Upturn a Downturn! Challenging economic times require challenging the status quo. Even when times are tough there are many low-cost opportunities to build, and nurture positive customer relationships… more →
rich mclafferty's customer experience weblogrich mclafferty wrote 2 months ago: Upturn a Downturn! Challenging economic times require challenging the status quo. Even when times a … more →
brandascension wrote 5 months ago: IMAGINE… being served an entrée that actually looks better than the menu photo. a clerk responding t … more →
brandascension wrote 7 months ago: I am writing this blog out of shear frustration. What is happening to our state of service in this e … more →