Blogs about: Business Process Fundamentals
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Taking Care of Business: Why Context and Need are at Heart of Business Process Design
For those of you who don’t know, my BPM consulting work focuses on the healthcare field. Nowhere is the answer to the question “Why?” more striking and evident. When people begin (an… more →
Workflow IQ - Smarter Workflow and Business Process Management
Taking Care of Business: Why Context and Need are at the Heart of Business Process Design
wrote 6 months ago: For those of you who don’t know, my BPM consulting work focuses on the healthcare field. Nowhe … more →
Taking Care of Business: Why Context and Need are at Heart of Business Process Design
wrote 6 months ago: For those of you who don’t know, my BPM consulting work focuses on the healthcare field. Nowhe … more →
It's Time for Strategic Business Process Management
wrote 8 months ago: I am coming off several weeks’ having to reassure clients that they are doing well and that … more →
Spy: Small Business Process Improvements Based on Process Benchmarks
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wrote 8 months ago: I have to admit to being a chronic process observer and critic. Every time I sit in a restaurant, go … more →
Airlines Offer Excellent Example Of Importance Of Business Process
wrote 9 months ago: I’ve picked on them before and I am going to do it again. It’s just too easy. From time … more →
Building The Business Case For Process-Enhanced, Information Rich Customer Service
wrote 10 months ago: We all need to revitalize our customer service, relationships with customers and motivate new levels … more →
Economy Prods Business To Recognize Necessity Is Mother Of Invention And BPM Is Her First Born
wrote 10 months ago: There are some fabulous examples of companies who get it. “It” is the urgent and importa … more →
Is Present Reality (the Current State) a Prerequisite for the Design of a Future State?
wrote 10 months ago: Once in awhile, a riddle so obscure and enigmatic comes along that it baffles and stumps most of our … more →
Is Present Reality (Current State) a Prerequisite for Design of the Future State?
wrote 10 months ago: Once in awhile, a riddle so obscure and enigmatic comes along that it baffles and stumps most of our … more →
Business Process Management (BPM) Core to Business Models Capable of Succeeding in this Economy
wrote 11 months ago: Reading the newspaper or watching TV news lately is an exercise in developing a blistering case of d … more →
BPM Must Align with the Business Model
wrote 1 year ago: I have witnessed several very strong process-related projects fall flat in the wake of our economic … more →
Business Process Improvement Involves Tremendous Risk Management
wrote 1 year ago: PMBOK (the project management book of knowledge) gives us a wonderful (and comprehensive) outline fo … more →
HR Mission-Critical to Success of BPM (business process management)
wrote 1 year ago: Business Process Management (BPM) promises to bring the disciplines of IT and HR together. That … more →
HR Dimensions of BPM (business process management) Are Mission-Critical
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wrote 1 year ago: Business Process Management (BPM) promises to bring the disciplines of IT and HR together. That … more →
Proof of Concept (PoC) Important to Success of Business Process Re-Engineering (BPR) and Workflow Improvement Initiatives
wrote 1 year ago: How’s Business? According to Bloomberg.com, “confidence among Americans fell by the most … more →
Proof of Concept (PoC) Important to Success of Business Process Re-Engineering (BPR) and Workflow Improvement Initiatives
wrote 1 year ago: How’s Business? According to Bloomberg.com, “confidence among Americans fell by the most … more →
Key Performance Indicators: Before, During & After Your Business Process
wrote 1 year ago: I want to make a special case tonight for the reasoned approach to Key Performance Indicators (KPIs) … more →
Can Business Process Change Really Help Control Costs?
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wrote 1 year ago: Kapalign’s Lean Self-Assessment Tool: Print Me! It’s central to business process managem … more →
Business Process Reengineering: The Right Skills And Roles For The Task Will Save You Money
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wrote 1 year ago: Notwithstanding the horror story about child labor in Iowa’s agribusiness this week, business … more →
