Documenting processes is typically a very good idea. Here are a couple of reasons. (1) It clarifies what needs to be done in each process and allows you to eliminate unnecessary steps thereby increasi… more →
Strategy Insightwrote 9 months ago: It being a lovely afternoon and with a guest over from Washington DC my wife and I decided to pay a … more →
wrote 1 year ago: Deming has said that everybody doing their best isn’t enough (Deming 1986).[i] We must know what to … more →
wrote 2 years ago: Last week, we talked turkey; this week, we get ready for the reindeer games. 'tis the season fo … more →
wrote 2 years ago: November means it’s time to think about turkey and very soon about mistletoe. But, in our busi … more →
wrote 2 years ago: Dashboards, in order to be useful, reflect, in the simplest, graphical, illustrative terms, somethin … more →
wrote 2 years ago: Can our state, county and municipal budgets be reduced in a rational way that preserves current serv … more →
wrote 2 years ago: Many organizations, corporate as well as government, opt to bring in a management consultant for a f … more →
wrote 2 years ago: The framework for business process redesign and continuous improvement is pretty simple; you underst … more →
wrote 3 years ago: Documenting processes is typically a very good idea. Here are a couple of reasons. (1) It clarifies … more →
wrote 3 years ago: The New Year has begun and it is time to look at how we can add value to our Customers and save cost … more →
wrote 3 years ago: Lately, I have been “heads down” more than ever working with companies on redefining their strategie … more →
wrote 3 years ago: by Andrea Kates, Founder, Business Genome™ This isn’t an article about guns and ammo. It is about ho … more →
wrote 4 years ago: by Andrea Kates, Founder, Business Genome™ I have a confession to make. I’ve been sleeping with a bo … more →
wrote 4 years ago: by Andrea Kates, Founder, Business Genome™ When three different business leaders from three differen … more →
wrote 4 years ago: One of the ongoing debates in many organizations is whether to hire young, unproven talent and devel … more →
wrote 4 years ago: Please take the nearly 11 minutes of time necessary to watch the ROI on Social Media discussion in t … more →
wrote 4 years ago: A little more than ten years ago, when I began to actively study business process redesign, I came a … more →
wrote 4 years ago: Operating a business in these challenging times is certainly not easy. In the last two posts, I intr … more →
wrote 4 years ago: We are living through unprecedented economic challenges. Arguably, never before has there been such … more →