Tags » Business Relationships

Top Five Mistakes to Avoid in Contracts

Successfully managing contracts means putting measures in place to avoid mistakes that can have a big impact on your business relationships. Here are a handful of issues that can make contract management more challenging than it needs to be. 386 more words

Strategic Sourcing

Do You Have a Feedback Process?

It’s so wonderful when a client takes the time to provide you with constructive and complimentary feedback. Not only does it give you a boost that you are providing a satisfactory services for your client, it also enables you to evaluate areas where you could improve. 273 more words

Hayley Doody

FDCPA knowledgeable? How confident are you? Training Can Help!

If you were asked today to take an 80 question test on the Fair Debt Collection Practices Act (FDCPA), how confident are you that you would pass? 354 more words

NL Insider

Are you here to stay?

In the time I’ve spent creating what is commonly referred to as an online social presence for my clients on social media, there is one element that only few brands seem to have got right or understood.  783 more words

Business Relationships

A Fresh Approach

Where has the first half of January 2015 disappeared to? Sometimes it feels like only yesterday that preparations were being made for Christmas! Now the new year is getting into its swing and with it comes busy times at… 335 more words

Hayley Doody

Ring in the New Year with a Renewed Compliance Mindset

As Director of Compliance for a small collections law firm, our firm’s President allows me much leeway in policy drafting. As always, it is imperative to obtain final approval from executive management on all policies and procedures. 1,083 more words

NL Insider

4 Tactics To Agree To Disagree, Effectively

Everything started really well. Six months earlier, you got hired by this great company to work on a fantastic project. The kind of project that makes a career, concrete, with great visibility and exciting challenges.  1,314 more words

Leadership & Management