Blogs about: Business Service Management
Featured Blog
You can only see what you can see.
I read a discussion last week on the internet where a person asked a simple question “How can I get an End to End latency breakdown of my business transactions”. Before I’d even had … more →
Business Transaction Management Blog
You can only see what you can see.
Stephen Burton wrote 2 days ago: I read a discussion last week on the internet where a person asked a simple question “How can … more →
Prior to Sprint Zero: A Note on Jakob Nielsen's "Agile User Experience Projects"
israelgat wrote 1 week ago: Dr. Jakob Nielsen published the results of a follow-on study to his 2008 report Agile Development Me … more →
Your Investment in Enterprise Software - Guidelines to CIOs and CFOs
— 4 comments
israelgat wrote 2 weeks ago: The overall investment associated with implementing and maintaining a suite of enterprise software p … more →
An Update on Agile Business Service Management
israelgat wrote 2 weeks ago: A previous post in this blog defined the demarcation line between The Agile Executive and BSM Review … more →
“How do we move towards an agile procurement or agile development methodology?”
israelgat wrote 4 weeks ago: Colleague and friend Annie Shum sent me the following excerpt from U.S. CIO Vivek Kundra’s Fr … more →
BTM - the pain relief for CMDB?
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Stephen Burton wrote 1 month ago: I have yet to meet a satisfied customer with a CMDB. It’s not like I go looking everyday but s … more →
Software Moulding Methods
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israelgat wrote 1 month ago: Christian Sarkar and I started an e-dialog on Agile Business Service Management in BSMReview. Both o … more →
The Case for Agile Business Service Management
israelgat wrote 1 month ago: BSM Review has just published my article The Case for Agile Business Service Management. Here is a k … more →
BTM what is it for me?… really
Marie-Pierre Belanger wrote 1 month ago: While on my spinning bicycle in class this early morning on a cool New York day, I was cycling and g … more →
Agile Business Service Management
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israelgat wrote 1 month ago: Over the weekend we activated the BSM Review. It is a thought leadership website dedicated to next p … more →
Another "Less is More" Blog for ITSM and BSM Solutions
Stephen Burton wrote 2 months ago: I’m jealous and in denial with several of my colleagues at work. It may have the “compar … more →
Business Service Management - well what can I say
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Stephen Burton wrote 2 months ago: I’ll be honest “Business Service Management” as a phrase has never sounded excitin … more →
Putting a Price Tag on BTM
Assaf Amit wrote 3 months ago: The best things in life are free, but BTM solutions are not among them. After all, managing complex … more →
Manage IT with Business Impact not with Traffic Lights
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Stephen Burton wrote 4 months ago: I’ve been using the phrase “If everything is important then nothing is important” … more →
Business Transaction Management has Disco Fever
Stephen Burton wrote 4 months ago: Life is dull when you can predict everything that is going to happen. For instance, I was driving ho … more →
Simplicity is Good, Complexity is Evil.
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Stephen Burton wrote 5 months ago: For those of you who read my blog you may perceive me as just another product manager of an IT compa … more →
A Gorilla approach to Defining IT Services – Quick Start to Service Catalogue and improved Business and IT Alignment!
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glensmac wrote 8 months ago: The reality of the current business and economic climate is for all organizations to take a hard lo … more →
Has Service Management become Business Management?
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Judith wrote 8 months ago: Having just completed Service Management for Dummies (scheduled to be in the book stores in June), I … more →
Why life sciences companies need an end-to-end business service management solution
bearingpointblog wrote 9 months ago: Tough challenges face pharmaceutical, medical devices and biotechnology companies today: longer time … more →
