Blogs about: Call Centers
I know you're just doing your job, but....
bahandi wrote 1 day ago: Ever call a service that is run by call centers? I’ve never really had a problem with them and … more →
Call Center Solutions
callcentersindia wrote 2 days ago: Call Centers India (CCI) has a variety of call center solutions that meet the requirements of the op … more →
Phone etiquettes for call center professionals
techpcexperts wrote 4 days ago: If you are working as process associate in a call center, then this article is for you! To keep your … more →
Customer Support - Call Center Service
finbpo wrote 5 days ago: Customer Support – Call Center Service A Call Center Service is meant to provide state-of-the- … more →
Learning How my Contact Center Stacks Up, So our Business Can Stand Out
fredzimny wrote 1 week ago: In my preparation for my presentation at the Amsterdam Sheraton about how COPC assisted us in a post … more →
Internet Marketing
finbpo wrote 1 week ago: Internet Marketing Internet marketing or eMarketing is an online strategy employed by most companies … more →
The Formation of Professional Call Centers
callcentersindia wrote 2 weeks ago: A professional call center, you can expect to be trained in multiple forms, before you make your fir … more →
IBM Develops Program for Call Centers
neutralaccent wrote 2 weeks ago: NEW DELHI — Even as Indian call centers have thrived in the past decade, helping U.S. companies cut … more →
Call centres and the war of accents
neutralaccent wrote 2 weeks ago: “Earlier Americans were largely unaware that their calls were being outsourced, but now that i … more →
Call Centers in Dubai
eupdate wrote 3 weeks ago: Call Center in Dubai The customer relationship has become an integral part of every business … more →
Help Desk Support Specialist Job
pabusiness wrote 3 weeks ago: Career opportunities and job listings are available all over the country for Help Desk Support Speci … more →
Spanish Call Center for Your Business’s Spanish Answering Service Needs
pabusiness wrote 4 weeks ago: The key to thriving business practices starts with clear communications. In today’s diverse busines … more →
TD Bank Redemption!
Ted Hopton wrote 1 month ago: I need to provide an update on my experience with TD Bank (see, TD Bank Really Stepped In It). Withi … more →
A Day Not Worth Remembering
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Callcenterguy wrote 1 month ago: Last Monday I was tapped to work two hours more hours on top of my scheduled shift. So I have to st … more →
Costa Rica > Snapshot
dhowinvestor wrote 1 month ago: Better known for as an international eco-tourism hotspot, Costa Rica has also emerged over the past … more →
Creating a World Class Call Center One Contact at a Time
servicelevelgroup wrote 1 month ago: Every contact in a call center is an opportunity to deliver an exceptional experience. Leaders oft … more →
Voice Logger System :: Analog logger, PRI Logger, Digital Logger, Web based Call Logger Solutions by Gaytes
gaytes10 wrote 1 month ago: Gaytes Information Systems Private Ltd provides Voice logging solution for every VoIP, analog, digit … more →
TD Bank Really Stepped In It
Ted Hopton wrote 1 month ago: TD Bank made a real mess when they made massive system changes. I’ve heard about the problems … more →
The Call Center Career Guide
The Cebuano Job Hunter wrote 1 month ago: A call center agent is a person accountable for answering the inquiries of the customers in case of … more →
