I’ve just spent close on to an hour trying to sort out just 2 issues with modern day life!
We moved a couple of months ago to a new pastoring role within a rural area of the UK. 1,082 more words
Have you noticed how firms seem to be getting away with the ridiculous at the moment? Take illness for instance. It used to be classed as discrimination to fire someone because of their health problems, but now it seems that it’s a perfectly reasonable excuse to get rid of someone. 230 more words
Check out this great article by Chris Watts:
Customer service satisfaction across the UK’s call centres has fallen over the last 18 months from 62% to 50% according to research from two million consumers. 731 more words
Behavioural economics posits that all human behaviour, including in business, is shaped by irrational and unconscious influences, such as bias, social pressure and cognitive inertia. The notion of psychology as a driver of economic action is not new: As an academic discipline behavioural economics dates back to the 1970s, and the foundational principle back at least to Adam Smith’s The Theory of Moral Sentiments (1759). 648 more words