Blogs about: Cebu Call Center Insight
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Management Consultancy Team in Cebu (Philippines)
The Philippines has been a destination of choice for companies wanting to set up their offshore operations. Cebu City in particular has been identified as an emerging market; the city in fact has been… more →
One Core Business Innovations
Management Consultancy Team in Cebu (Philippines)
onecorebusiness wrote 1 week ago: The Philippines has been a destination of choice for companies wanting to set up their offshore oper … more →
Pre-Call Center Training Challenges
onecorebusiness wrote 4 months ago: Fresh graduates, undergraduates and even laid off workers who are open to reinventing themselves are … more →
Supervisory Training Series for Team Leaders
onecorebusiness wrote 6 months ago: The call center industry has created a new breed of supervisors – usually in their mid-20 … more →
Image Enhancement Training – Beyond How You Look
onecorebusiness wrote 6 months ago: Have you ever experienced visiting a corporate office, welcomed by a well-dressed Executive Assistan … more →
Corporate Training Provider in Cebu
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onecorebusiness wrote 6 months ago: Despite many cost-cutting measures, some Cebu-based companies still see the value of employee traini … more →
An Overlooked Attrition
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onecorebusiness wrote 7 months ago: It is not unusual for a call center to have numerous employee retention programs; different offering … more →
Debunk Common Call Center Myths with OneCore
onecorebusiness wrote 10 months ago: Every industry has its own set of myths, and Call Centers are no exception to the rule. With the num … more →
Finance 101 for Call Center Employees at OneCore
onecorebusiness wrote 11 months ago: Sign-up bonus, overtime pay, commissions – all these perks on top of one’s basic pay. With the amou … more →
Call Center Readiness Program in CEBU
onecorebusiness wrote 11 months ago: Designing a training program to prepare call center agent aspirants can be tough; especially if thei … more →
It's NOT that EASY!
onecorebusiness wrote 1 year ago: I oftentimes wish that Call Centers would once in a while open their doors to teachers; not just for … more →
Call Center Training Challenges
onecorebusiness wrote 1 year ago: Cebu City has become a favorite destination for major call center companies; to support the need fo … more →
"Is there a career for me after 40?"
onecorebusiness wrote 1 year ago: This was the first question a good friend of mine asked over dinner. Well, I answered that “No … more →
Call Center 101 Training for the Academe
onecorebusiness wrote 1 year ago: One Core Business Innovations has designed a customized training module just for teachers! After int … more →
A Call Center Trainer's Dilemma
onecorebusiness wrote 1 year ago: I recently had coffee with my former trainers from a major call center in Cebu; they are a jolly bun … more →
A Call Center Employee's Survival Kit- Career Management
onecorebusiness wrote 1 year ago: Twenty years ago, the booming side of town in Cebu was the Mactan Export Processing Zone which house … more →
Thinking of Setting up a Call Center in Cebu? An Honest Look
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onecorebusiness wrote 1 year ago: Start up engagements are always a combination of a barrage of emotions, skill challenges, people and … more →
