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Blogs about: Cloninger

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First Lady Michelle Obama Named Honorary National President of Girl Scouts

audiegrl wrote 2 months ago: Posted by Audiegrl New York, N.Y. – Girl Scouts of the USA is pleased to announce that First Lady Mi … more →

Tags: News, Culture, History, Women's Issues, Children, obama, Barack, President, Public

Understanding Basic Drives and Experiential Temperament1 comment

Frank Capek wrote 1 year ago: In many ways, we are the product of the behaviors that worked for a long line of our ancestors.  Whe … more →

Tags: Experiential Processing, Acquire, basic drives, Bond, cognitive ergonomics, Customer Behavior, Customer experience, Defend, Dopamine

Understanding Basic Drives and Experiential Temperament1 comment

Frank Capek wrote 1 year ago: In many ways, we are the product of the behaviors that worked for a long line of our ancestors.  Whe … more →

Tags: Customer experience, Customer Psychology, neuroeconomics, Personal Experience, Customer Behavior, cognitive ergonomics, novelty seeking, harm avoidance, Persistence

Personae-Driven Customer Experience Design3 comments

Frank Capek wrote 2 years ago: A persona is a fictitious person created for the purpose of helping designers and decision makers un … more →

Tags: experience design, Personae Driven Design, alan cooper, cognitive ergonomics, customer, experience?, harm avoidant, novelty seeking, Persona

Personae Driven Experience Design3 comments

Frank Capek wrote 2 years ago: A persona is a fictitious person created for the purpose of helping designers and decision makers un … more →

Tags: Customer experience, Customer Psychology, neuroeconomics, customer, experience?, cognitive ergonomics, schema, novelty seeking, Persona

Designing Experiences that Fit with the Mental Model of the Experiencer5 comments

Frank Capek wrote 2 years ago: In a previous post (Cognitive Ergonomics:  What is a Customer Experience Anyway?), I discussed the f … more →

Tags: experience design, Personae Driven Design, cognitive ergonomics, Customer experience, harm avoidance, loyalty, novelty seeking, Persistence, reward dependence

Designing Experiences that Fit the Customers' Mental Model6 comments

Frank Capek wrote 2 years ago: In a previous post (What is a Customer Experience Anyway?), I discussed the fact that a customer exp … more →

Tags: Customer experience, Customer Psychology, Satisfaction, loyalty, cognitive ergonomics, schema, temperament, novelty seeking, harm avoidance


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