“What sets Comcast apart from other players in this space is that we’re the only provider to combine a cloud-based voice service with vast network reach, a well-known brand and a strong focus on providing great products with high quality and consistency,” said Bill Stemper, President of Comcast Business Services. “Businesses, especially those with a distributed workforce, need a reliable and consistent voice solution that allows their “on-the-go” employees to stay connected anytime and anywhere. Together with our Ethernet and alongside our PRI services we are now delivering an array of solutions for all types of mid-sized organizations.”

With Business VoiceEdge, Comcast provides customers an affordable solution with unlimited nationwide calling, state-of-the-art Polycom phones at no additional charge, HD audio and advanced unified communications and mobility features, including:

• Be Anywhere: Lets workers live the one number lifestyle by integrating their work line with their mobile device, home office or other locations to have calls follow them or push/pull them between devices without having to disconnect and then reconnect the call.
• Voicemail-to-email: Voice messages conveniently reach “anytime, anywhere” workers when away from the office or working remotely by sending a copy of the voicemail to their email.
• Telephony Toolbar: A downloadable client that enables click-to-dial and service management from within Microsoft Outlook, Internet Explorer, and Mozilla Firefox.
• Business Voice Continuity: Redirect calls to back-up numbers if there is a power outage or other on-site issues to keep business operating.
• Multi-Location Simplicity and Commonality: On-net calling between sites using extensions, unified calling experience, add new locations quickly, and share call handling (receptionist, hunt groups and auto attendants) across offices.
“As with other cloud-based applications and services, organizations of all sizes are investigating cloud-based voice solutions as a means to help reduce costs and simplify operations while improving worker productivity. This combination would seem to be an obvious choice, but the service availability and operator reliability questions have been challenging,” said Infonetics Research Directing Analyst, VoIP and IMS, Diane Myers. “Combining the Business VoiceEdge product with Comcast’s nationwide network and strong data products is a compelling addition to the market.”

Comcast Business VoiceEdge is the latest addition to the Comcast suite of voice solutions, which include Business Class Voice, a voice line service designed for small businesses, and Business Class Trunks, an intelligent phone service for larger organizations that works with existing PBX equipment and provides scalability and security using Comcast’s advanced IP network. Business VoiceEdge is delivered over Comcast’s advanced network, which spans 20 of the nation’s top 25 markets, and is monitored by multiple Network Operations Centers (NOCs) for 24x7x365 support.

More information on Business VoiceEdge and Comcast’s full suite of voice and unified communications offerings can be found here: http://www.business.comcast.com/VoiceEdge

Washington's public affairs network TVW is where you can hear firsthand from state policymakers, elected officials, interest groups and citizens about what's going on in the state capitol and beyond. Click the screenshot to go to their website where you can also watch programming.

Many of us who work here enjoy following news about politics and public policy; and of course TVW, the Washington state public affairs network, is a primary source for firsthand information of what’s going on in Olympia and the rest of the state. So it was thrilling to have them sign up as one of the first customers of our Metro Ethernet solution (which you last heard about when we and the city of Seattle announced the Pioneer Square iniative) Here’s a news release about the project.

TVW Upgrades with Comcast Business Class Ethernet

for Reliable Internet Connectivity and Cost-Effective Solution

– Scalable 30 Mbps Metro Ethernet Solution Provides a High-Capacity Connection

and Saves TVW $12,000 a Year –

 Comcast Corporation, one of the nation’s leading providers of entertainment, information and communications products and services, today announced that TVW, one of the oldest and most respected state public affairs networks in the country, has upgraded its infrastructure with Comcast Business Class Ethernet.

TVW, often called the Washington state version of C-SPAN, provides unedited television coverage of state government, elections and public policy events to more than 3.5 million viewers.  From its state-of-the-art media center in Olympia, TVW sends a television signal to a satellite service at the University of Washington’s main campus in Seattle, which transmits the signal for distribution to cable television households statewide. 

 TVW is leveraging Comcast’s Ethernet Private Line Service for a secure, high-capacity fiber connection between its Olympia media center and the University of Washington satellite service.

 “Our viewers trust TVW to bring them not only unbiased but uninterrupted legislative programming. A network outage would take us off the air, and we would lose credibility with our viewers,” said Greg Lane, President of TVW.  “As a previous T1 customer, we began looking for a new point-to-point solution.  With Comcast, we found a reliable, cost-effective solution with scalable bandwidth that can be easily ramped up when we need it in the future.”

TVW made history in 1995 with the first televised state court proceeding – a death penalty case being heard by the Washington Supreme Court. The TV network has big plans for the future to ensure Washingtonians have access to all public proceedings; therefore, the cable television network needs a data connection with flexible and scalable bandwidth to grow with it.

About Comcast Business Services

Comcast Business Services, a unit of Comcast Corporation (Nasdaq: CMCSA, CMCSK), provides advanced communication solutions to help organizations of all sizes meet their business objectives. Through a modern, company-owned fiber network that is backed by 24/7 technical support, Comcast delivers Business Class Internet, TV and Voice services for cost-effective, simplified communications management.

Launched in 2011, the Comcast Business Class Ethernet suite offers high-performance point-to-point and multi-point Metro Ethernet services with the capacity to deliver cloud computing, software-as-a-service, business continuity/disaster recovery and other bandwidth-intensive applications. Comcast Metro Ethernet services are significantly faster than T1 lines and other legacy technologies, providing scalable bandwidth from 1 Mbps up to 10 Gigabits-per-second (Gbps) in more than 20 major US markets.

For more information, call 1-800-391-3000 or visit www.business.comcast.com.