Quite frequently, people have bad experiences as a customer and reach out to a company looking for help. So many times, as I’m sure you’ve experienced, you’ll end up on the line at a customer service … more →
Marketer SynergyMegAnne wrote 2 months ago: I miss having a blog. I miss having an outlet for creative expression, though it seems the creative … more →
Sharon Hill wrote 3 months ago: While they are not all media-related, a romp through the slide show of Business Week’s Americ … more →
derekmcclain wrote 5 months ago: Continuing my trend on blogging calls to action, case studies and landing pages – today I woul … more →
derekmcclain wrote 5 months ago: So you write a great blog post. You post a link to it on Facebook. You Tweet all about it. It eve … more →
Michael Lombardi wrote 1 year ago: Quite frequently, people have bad experiences as a customer and reach out to a company looking for h … more →
Michael Lombardi wrote 1 year ago: I always enjoy a good quote. Rarely can I remember one verbatim, but sometimes I remember enough to … more →
Michael Lombardi wrote 1 year ago: This afternoon I took part in an hour-long webinar on corporate blogging hosted by Chris Baggott, fo … more →