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Blogs about: Complaints And Compliments

Best Restaurants in the World - 2008 List

Steven Viviers wrote 1 year ago: The S.Pellegrino World’s 50 Best Restaurants list is compiled from the votes of The Nespresso … more →

Tags: Business Model Trends, Accommodation And Hospitality, Restaurants, Travel and Tourism, Catering and Hiring, Health & Nutrition

Is service in South Africa's Government Departments 'catastrophic'? (Part 2)

Steven Viviers wrote 1 year ago: Department of Trade & industry (DTI) The Department of Trade and Industry (DTI) provides a one-s … more →

Tags: African Service, Government and Municipal

Hospitals: Customer Care in a bad way!

Steven Viviers wrote 1 year ago: Hospitals strive to provide compassionate care and to treat all individuals with dignity and respect … more →

Tags: Business Model Trends, Articles / Books on Service, Beauty and Health, Health Care and Medical Aid, Optometrists, Safety and Security Services, Health & Nutrition

ACSA responds to needs of disabled passengers

Steven Viviers wrote 1 year ago: Airports Company South Africa (ACSA) has convened an emergency aviation industry meeting regarding c … more →

Tags: customer service issues, In The News, African Service, Current Service Issues, Travel and Tourism, Transport

25 companies where customers come first2 comments

Steven Viviers wrote 1 year ago: Published March 2, 2007 By BusinessWeek BusinessWeek’s first-ever ranking of 25 client-pleasin … more →

Tags: customer service issues

Cellucity - Are they really the best?1 comment

Steven Viviers wrote 1 year ago: Winner of the prestigious Vodacom CEO award for 2007 & “Vodacom Dealer of the Year Award … more →


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