Blogs about: Consumer Engagement Strategies

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#CustomerCentricity - is your customer view 360 degrees, or 208, or 151?1 comment

Mark Ogne wrote 6 months ago: Quick thought… how frequently do you hear people talk about a 360 degree view of the customer? … more →

Tags: Thoughts, Strategy, Customer experience, Marketing data, Behavioral Targeting, Consumer Behavior, consumer centric marketing, marketing strategy, advertising effectiveness

Survey - Is Facebook the next Apple or the next MySpace?5 comments

Mark Ogne wrote 9 months ago: In a blog entry last March, Is Social Media a Consumer Haven or Marketing Channel?, I discussed the … more →

Tags: Thoughts, Strategy, Online Display Ads, social media marketing, Marketing data, media, Social Media, Online Marketing Strategy, marketing strategy

Do you have a #digitalmarketing #strategy” or a marketing strategy for the digital world?6 comments

Mark Ogne wrote 10 months ago: I’ll admit it… I’m in my 15th year of digital marketing, wrapped inside a 28 year … more →

Tags: Thoughts, Strategy, Multi-Channel Marketing, Online Display Ads, Online Marketing Strategy, consumer centric marketing, marketing strategy, Digital Marketing

Adjacent silos, or 360 degree view of a customer?5 comments

Mark Ogne wrote 2 years ago: Silos… good for grain, bad for customer experience, bad for marketing optimization. Technology … more →

Tags: Strategy, Multi-Channel Marketing, Differentiated Value of a Customer, 1 to 1 marketing, Integrated Marketing, consumer centric marketing, Innovation

Life, liberty and our belief in advertising

Mark Ogne wrote 2 years ago: Headline – advertisements regarding restaurants, soft drinks, apparel or electronics are about … more →

Tags: Thoughts, US Politics, advertising effectiveness, advertising trust

C to B Marketing

Mark Ogne wrote 2 years ago: Pondering the thought this morning, I thought it a clever way to describe concepts marketers are str … more →

Tags: Thoughts, Glossary, social media marketing, consumer centric marketing, b-to-c marketing, B2C marketing

Data is the new "Black"

Mark Ogne wrote 3 years ago: I had the distinct priveledge of participating in the hosting of a truly engaging event in New York … more →

Tags: Events, Strategy, Multi-Channel Marketing, Differentiated Value of a Customer, Integrated Marketing, consumer centric marketing, Direct Marketing

Consumer-centricity starts at home

Mark Ogne wrote 3 years ago: To effectively position a business as centered around a target audience the whole organization needs … more →

Tags: Strategy, Customer experience, Multi-Channel Marketing, Consumer empowerment, Integrated Marketing, consumer centric marketing

Behavior, algorithms, consumer relevance and the advertiser

Mark Ogne wrote 4 years ago: Can a single algorithm deliver relevance… across seasons, different web properties, between gl … more →

Tags: Strategy, Website personalization / targeting, website personalization, dynamic targeting, onsite targeting, Behavioral Targeting, Consumer Behavior, consumer centric marketing, Remarketing

Opening day at Forrester's Marketing Forum - the keynotes1 comment

Mark Ogne wrote 5 years ago: Engagement. Not only is it the theme of the forum, it’s a solid description of the participant … more →

Tags: Events, Strategy, Forrester Marketing Forum

Reaching consumers has become more difficult...

Mark Ogne wrote 2 years ago: The challenge has increased exponentially.  There are more channels, more screens and more data th … more →

Tags: Strategy, Multi-Channel Marketing, Customer experience, Differentiated Value of a Customer, Brand Marketing, advertising effectiveness, differentiated value of a customer, media mix optimization


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