Blogs about: Consumer Rants
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To Delta: it shouldn't be so difficult
I’m fuming about Delta’s online SkyMiles redemption, which took us 2.5 hours to complete. That was half our afternoon. How hard could it be to get to Amsterdam on the same flight? Very, it… more →
Places we go, People we see
To Delta: it shouldn't be so difficult
— 4 comments
wrote 7 months ago: I’m fuming about Delta’s online SkyMiles redemption, which took us 2.5 hours to complete … more →
Alas, my LUV affair with Southwest dims
— 1 comment
wrote 10 months ago: There’s an update to this here. I’ll link to the new posting as soon as I get it up. Sou … more →
Happy holidays, and my yearly card rant
— 4 comments
wrote 1 year ago: In the mail, and now online, Americans love sending photo greetings for the holidays. Although the p … more →
Vroom’s claim doesn’t get my green light
— 5 comments
wrote 1 year ago: I was momentarily excited when I saw the headline on a press release from PJ Inc. Public … more →
A most-unpatriotic travel campaign
— 4 comments
wrote 1 year ago: For better or worse, I read most travel-related press releases sent to me. This one was for worse. S … more →
Delta does it again, but why?
— 1 comment
wrote 1 year ago: I wish someone could explain this to me. Delta Air Lines again has upped its fee for checking a seco … more →
Delta is ready -- with more fees
wrote 1 year ago: It seems superfluous and redundant to rail against escalating add-on fees imposed by airlines, but h … more →
LXR lodgings' bottled water is all wet
wrote 1 year ago: Not to be crude, but I about spit out my unfiltered tap water from Durham, North Carolina, USA, when … more →
Put Your Thermostat Where Your Green Is!
— 3 comments
wrote 1 year ago: I don’t know if this is a problem everywhere, but where I live it has gotten out of hand. Eve … more →
Your time is up at Air France
— 5 comments
wrote 1 year ago: Mon Dieu! It’s bad enough that airlines keep us on hold interminably. But I’d rather be … more →
When Delta dozes (and Wessel doesn't)
— 1 comment
wrote 1 year ago: Delta sent Wessel and me information via email (they called him also, but not me!) about a change in … more →
If You're Carded at 65, That's a Good Thing, Right?
wrote 2 years ago: First let’s all take a moment of silence for the death of common sense. A supermarket in Farmi … more →
Some exclusions apply
wrote 2 years ago: Don’s mother was in town for about a week earlier this month. She took Ulysses to Sears to get … more →
Rob People Legally, Start an Insurance Company
— 7 comments
wrote 2 years ago: I just returned home from seeing Michael Moore’s latest movie, SiCKO. In addition to doing an … more →
The Ultimate Gas Rate Hike
— 1 comment
wrote 2 years ago: Another Refinery Down…and Gas Prices Continue To Go Up. Coincidence or Conspiracy? (with YouTube Vid … more →
Why I Would Rather Dig a Ditch
— 2 comments
wrote 2 years ago: I spend too much of my time chained to this slave-driver called a computer. There was a time peopl … more →
Get the Government to do Your Marketing
wrote 2 years ago: Wouldn’t it be great if YOU could develop a product that the people would be REQUIRED, by gove … more →
Customer Service
— 1 comment
wrote 2 years ago: I previously wrote about customer service, or lack of it. I concluded that with all the outsourcing … more →
India Should Change Name to Customer Service
— 19 comments
wrote 2 years ago: Is there anything more frustrating than customer service? If names are descriptive, then shouldn’t … more →
