Tags » Cost Reduction

Turbo Teams: Rapid Productivity Problem Solving (One-day event.)

There are lots of problem solving techniques to improve productivity in a business setting.  Today we will share a team-based process that with good facilitation can be performed in remarkably little time.   1,448 more words

Business Strategy

'Front-to-back' thinking: the antidote to activity obsession disorder in the NHS

In healthcare we obsess with the wrong perspective – I call it ‘back-to-front’ thinking and it drives all NHS healthcare activity. It begins with asking the wrong questions of data, fixating on activity levels and volumes. 405 more words


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Variations in Service Level Agreements (SLAs) in Testing Industry

With changing delivery models, there also has been an immense change in SLAs and metrics over

the past few years.

Initially, most metrics focused on… 435 more words


On Monday night, we had dinner at a somewhat upscale Italian chain restaurant and were taken care of by an almost snooty server. We had never gone to this restaurant before and the level of service we received is part of the reason we won’t be going back. 620 more words

Customer Satisfaction

Keys to Achieving Lowest Total Cost When Outsourcing

Medical device manufacturers are facing continuing cost pressure. At the same time, regulatory complexity continues to increase. Reducing cost in that environment requires strong focus on working smarter in all phases of the product’s lifecycle. 139 more words

Medical Contract Manufacturing