Tags » Crisis Communication

Crisis communications: a guide, from The Tonic Communications

A crisis can come in many forms, for example arising from customer disputes, social media attacks and sensitive announcements. These scenarios pose challenges even for the most experienced communications professionals who are tasked with resolving issues whilst keeping the media disruption to a minimum. 590 more words

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The NFL's Struggle to Say "We're Sorry"

With fall making its way around the corner, it’s time to put away those shorts, pull those sweaters out of storage, and, of course, watch some football. 423 more words

Crisis Communication

Ray Rice vs. NFL

One of the most recent immediate crises making national headlines is the case of football star Ray Rice. Footage of Rice punching his then fiance Janay Palmer (now his wife) and knocking her unconscious in an elevator has been released. 438 more words

Crisis Communication

3 Must-Haves for Risk Communication Situations

Whenever one of your audiences perceives that they may be losing something, you’re in a Risk Communication situation.  Emotions run high and things happen quickly. 160 more words


PEP Talk: A New Crisis Communication Tool

This past week, I participated in the International Disaster and Risk Conference in Davos, Switzerland, both as an attendee and as a presenter. I was honored to discuss my research on first language reversion and I had a wonderful time networking and listening to the other presentations. 449 more words

Crisis Communication

A Runner's Pit Sense

“Click, click, click,” clamor the hurdles as the field crew drags them from the track. The 1600-meter runners’ chatter stops. They receive their lane assignments and approach the starting line. 581 more words

What is Your Pit-Sense?

Beverly Sauer conducted research in 1998 on the mining industry. One conclusion as to why the miners were getting hurt or killed was because they weren’t following the written rules. 263 more words