Crisis response strategies should be determined not only by the crisis type but by the stakeholders’ needs as well. Yet, it is difficult to satisfy all stakeholders at the same time. 1,084 more words
Tags » Crisis Communication
Update: Following the publication of my article, there was formal contact from Social Media Club apologising for the post and acknowledging that appropriate action would be taken, and the original post by Audrey Rochas has been… 707 more words
Two recent cases in the Salem, Oregon area raise the question: What are the odds of a sexual harassment claim becoming a crisis?
Both cases are high-profile and involve executive-level staff. 289 more words