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How CRM Data Can Improve Your Food Truck’s Loyalty Program

The food truck business has been booming in recent years and a large part of that boom is due to effective marketing through social media platforms like, Facebook, Twitter, and Instagram. 741 more words


How Managing Customer Relationships Is Like Herding Cats

…and what you can do to minimize frustration and maximize customer satisfaction

Was it easier to manage your customer relationships when you worked off of an overflowing rolodex, a file folder stuffed with lunch receipts and invoices and scribbled recaps of phone conversations? 464 more words

Social Business

CRM data integration: Mobile

The true is: You will need a data integration solution (not a tool) in some moment… That is the challenge that you cannot get away. 43 more words

Data Management

Case 11: Customer Relationship Management Heads to the Cloud

Q.1: What types of companies are most likely to adopt cloud-based CRM software services? Why? What companies might not be well-suited for this type of software? 495 more words


Passing data between web resources CRM 2013

Assume you have 2 HTML web resources on your CRM form and you want to pass data from 1 resource to another, below are the steps. 119 more words


Business Model Generation (Part 2)

Chapter 2 Business Model Patterns

Pattern 1 Unbundling Business Models
1) 3 fundamentally different types of businesses – Customer relationship management, Product innovation, Infrastructure management – that may co-exist within a single corporation… 715 more words