Tags » CRM

10 Small Data Articles You Need to Read

At the beginning of the year it looked like 2014 was shaping up to be a year when Small Data moved out of the shadows and into the mainstream (or maybe even THE Year of Small Data as I predicted in this op-ed for… 575 more words

Healthcare - what's your core?

In 1992, I was working as a programmer at Fujitsu, developing a custom ERP system. We were almost finished when the executive management team discovered SAP and what it could offer our business. 440 more words

News

SOCIAL CRM FROM BAD TO GREAT!

I was recently on vacation outside of Europe and had to pay for a few bits on my card. All lined up on the chip and pin machine, but it didn’t work. 334 more words

CRM

63% of all CRMs fail to achieve ROI - here is how you make yours a success story...

According to Merkie Group up to 63% of all CRM projects are viewed as failures by the senior management. Why?

The study lists ill-defined decision hierarchy, weak transparency, and few consequences for not using the CRM system as danger signs of a potential failed implementation that organizations need to look out for.

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100 Ways to Run Your Business From Your Phone

Salesforce.com recently released an e-book titled, 100 Ways to Run Your Business From Your Phone, and I was fortunate enough to make the cut! Here’s what… 59 more words

Salesforce.com

Invalid CRMReference Target: The entity Customer doesn’t exist.

Hi,

Was writing a custom workflow activity on incident entity and in which we wanted the Customer Lookup Value. And based on type of Customer i.e. 73 more words

Microsoft Dynamics CRM

Why are we here? coreBOS RELIABILITY

First time i publish something about coreBOS… philosophy, and in this small blog post i would like to share about “why are we here… using coreBOS” as an extension to our vtigerCRM offering, as consultants for our clients. 252 more words

CRM