Blogs about: Customer Analysis
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'Tis the Season to Ruffle Some Feathers
September-October is typically the time that most organizations begin their strategic planning process. Most will focus on answering the following questions: Where are we now? (current state) Where a… more →
CUSTOMER U - Where Learning About Customers Never Stops!
What do dress codes have to do with Customer Service?
cornerstonemanagement wrote 3 weeks ago: What do dress codes have to do with Customer Service? Your interested in improving your customer s … more →
Announcing addition of Promotional Wear to our Line Up
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cornerstonemanagement wrote 2 months ago: Cornerstone Management Services Inc. has grown since its inception some 8 years ago. During this tim … more →
DATABASE ACQUISITON ANALYSIS
analyticsgun wrote 3 months ago: Managers will be very keen to see how many customers were recruited during the past fiscal years and … more →
Strategic Business Analysis, Customer Analysis or just For The Sake Of It analysis?
stevefarq wrote 5 months ago: Businesses need to achieve objectives. Data analysts and researchers are employed to help provide in … more →
Evaluating Customers to Drive Revenue and Profitability
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jamesmastan wrote 7 months ago: As sales come in it can be illuminating to develop a sense of the customer installed base makeup … more →
Online Customer Experience Analytics
stevefarq wrote 9 months ago: The most basic requirement of a website for both the organisation and for the customer is that it wo … more →
The importance of Geography in Customer Communications Management
Julian Bradder wrote 1 year ago: Our Geography makes a difference to the way we live our lives and what our interests are likely to b … more →
'Tis the Season to Ruffle Some Feathers
Paul Schwartz wrote 1 year ago: September-October is typically the time that most organizations begin their strategic planning proce … more →
Do You Care if a Customer is Still YOUR Customer?
Paul Schwartz wrote 1 year ago: It turns out that 44% of customers who stopped doing business with a teleco company believed the c … more →
New Product Development
personalbusinessskills wrote 1 year ago: Starting with a single product, a company expands and grows from time to time with each new product … more →
Go ahead with E-management Tactics and Strategies
personalbusinessskills wrote 1 year ago: Last week, I was busy with the new strategy implementation process of my company. All through the he … more →
The Big D's - The Two Keys That Make or Break a Customer Initiative
Paul Schwartz wrote 1 year ago: After years of working on “customer” projects it always seems to be the same two … more →
Wal-Mart to Online Customers: "Don't Call Us - Ever!"
Paul Schwartz wrote 2 years ago: According to a story from NPR, Wal-Mart doesn’t want it’s online customers calling the … more →
How to Grow a Professional Association
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Paul Schwartz wrote 2 years ago: Over the years I have served on the Boards and Committees of several professional associations. It … more →
