Blogs about: Customer Care
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SVD – Simultaneous Voice & Data on LTE Phones
This is nothing new to most early-adopters of the HTC EVO 4G LTE, however there are some details released below that may be of interest – such as it’s obviously not guaranteed, and it does… more →
Inside Sprint Now
Are you clear on your customers point of difference?
wrote 5 hours ago: Over the last few days i’ve been out and about browsing to make some home improvements. And wh … more →
Girl from Customer Care
wrote 1 day ago: This is what happens if you propose to a girl working at Customer Care … more →
A funny story about small events in life that sometimes just happens
wrote 1 day ago: Packard Bell logo (Photo credit: Wikipedia) Last year I found a bargain, a lovely computer with a re … more →
SVD - Simultaneous Voice & Data on LTE Phones
— 10 comments
wrote 3 days ago: This is nothing new to most early-adopters of the HTC EVO 4G LTE, however there are some details rel … more →
Friday AM Update on the HTC EVO 4G LTE
— 159 comments
wrote 3 days ago: 8AM MANY people are now playing with their new EVO LTE – but some are still waiting. Despite t … more →
Delicious Devon and the Gnome Reserve
— 4 comments
wrote 3 days ago: Recently we went to Devon for a short break (courtesy of a gorgeous girl friend, Louise) and had a f … more →
Wacky Wednesday Training Video
— 5 comments
wrote 4 days ago: Ah, the joys of working at Sprint.. someone referred me to this horrible video that’s used in … more →
Reminder: New TEP Tiers & Deductibles in June
— 29 comments
wrote 4 days ago: We posted about this before (TEP Changes in June) – but wanted to remind everyone, and add a c … more →
So, you wanna buy ISN a beer?
— 19 comments
wrote 4 days ago: I’ve always turned down donations, despite multiple requests, and the legal issues if I were t … more →
4:30PM #EVOGATE Update
— 94 comments
wrote 4 days ago: 8:30 PM Update: Android Central has a screenshot of a BestBuy internal memo, showing that they will … more →
NEW: Change Your Phone Number on Sprint.com for FREE; $15 for care/store to do it for you
— 6 comments
wrote 4 days ago: Starting on 6/10, Sprint is adding a new self-service option to sprint.com allowing customers to cha … more →
HTC EVO 4G LTE Overview/Advocate Deck
— 13 comments
wrote 5 days ago: By request – here’s the HTC EVO 4G LTE Overview/Advocate Deck – which is basically … more →
We've Come To The End of the (Phaseout Series) Road
wrote 5 days ago: Here it is folks, the final piece of the Phaseout series. And this one gets personal. A quick recap … more →
@CustomsBorder Twitter blows up 9,900% - Makes News!
— 21 comments
wrote 5 days ago: Apparently some government worker was overheard saying “OMG they’re talking to us on twi … more →
EVO 4G LTE - ReadyNOW Setup Guide
— 62 comments
wrote 5 days ago: While we’re waiting for the official launch date to be released hopefully later today, here … more →
Customer loyalty and advocacy: what can we learn from Jonathan Ive and Zappos?
— 5 comments
wrote 5 days ago: Customer focus: no progress in ten years? In a recent post on CustomerThink, Bob Thompson shared his … more →
iDEN/Nextel Coverage Changes: Albuquerque, Phoenix, Tucson/Yuma, Oregon, Washington
— 3 comments
wrote 5 days ago: Our normal Monday/Wednesday Update for iden tower decommissionings: In preparation for Network Visio … more →
HTC EVO 4G LTE's - CLEARED & SHIPPING!
— 373 comments
wrote 6 days ago: While I was typing the previous post about the update call earlier, I got the notice that customs fi … more →
HTC EVO 4G LTE: Some have cleared, awaiting launch date.
— 47 comments
wrote 6 days ago: **UPDATE** JUST GOT NOTICE THAT THEY FINISHED AS OF A FEW MINUTES AGO, AND DEVICES ARE NOW SHIPPING. … more →
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