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Blogs about: Customer Development

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Keep the Marketing Simple, Stupid

gregmeyer wrote 3 hours ago: Photo by http://www.flickr.com/photos/mikemcilveen/ This is the 10th in a series of posts on Agile M … more →

Tags: Agile, innovation 2, Product thoughts, Agile, continuous improvement, customer, Process, simple

Demand Validation - Don't stop with what is easy, available and fits your hypothesis

Rags Srinivasan wrote 6 hours ago: As days get hotter, customers line up at Good Humor ice cream trucks only to be disappointed to find … more →

Tags: Strategy, convenience sample, Demand Validation, Marketing, Pricing, random sampling, Segmentation, Startup, statistical significance

On building a sustainable business

gregmeyer wrote 21 hours ago: I try lots of different web services. (You probably do too.) The key difference in making it from th … more →

Tags: marketing strategy, Customer Strategy, Behavior Change, BJ Fogg, Customer experience, Tiny Habits, User Habits, Video

Business Plans Don't Work4 comments

fivewhys wrote 1 week ago: Note: I first published this article here, on Innovation Excellence. It got a bit of discussion on t … more →

Tags: discussion, business model innovation, steve blank, Business Plan

When Should You Delight Customers?

Curtis O. Fletcher wrote 1 week ago: Perhaps it seems like a bit of an obvious question. “You ought to delight customers ALL of the … more →

Tags: Communication, Miscellaneous, Customer experience, customer effort, Customer Delight

You need to grow a pair

Justin Wilcox wrote 1 week ago: Ever gotten advice so spot on your ego couldn’t take it at the time, and it was only later you reali … more →

Tags: lean startup

9 Deadliest Start-up Sins26 comments

steveblank wrote 2 weeks ago: Inc. magazine is publishing a 12-part series of excerpts from The Startup Owner’s Manual, the new st … more →

Using Design Thinking for Customer Development1 comment

fivewhys wrote 2 weeks ago: Design Thinking starts with the end in mind, and focuses on the consumer and not the producer. This … more →

Tags: discussion, Process, Design Thinking, steve blank, user profiles

How to Empower Paralegals through Technologies

huionn wrote 2 weeks ago: In the book The Startup Owner’s Manual: The Step-By-Step Guide for Building a Great Company, t … more →

Tags: Document Management, case management

5 Reasons for Low Adoption of Information Technology in Law Firms

huionn wrote 2 weeks ago: Today I found a web site Paralegal Today with plenty of information about paralegals and legal assis … more →

Customer Dev for Product Managers

Krista wrote 2 weeks ago: If you build it, will they buy it? To be successful, you must verify that your product solves a real … more →

Tags: Business, customer, Product Development, Product Manager, Prototype, Research, Testing

Online Survey Form with Google Docs

huionn wrote 2 weeks ago: In the book Startup Owner’s Manual, it is emphasized that users’ feedback is critical for succ … more →

Tags: survey

Customer Delight Revisited2 comments

Curtis O. Fletcher wrote 3 weeks ago: It wasn’t all that long ago that business journals were all abuzz with the notion of delightin … more →

Tags: Communication, satisfied customers, Customer Loyalty, customer effort, Customer Delight

Why Innovation Dies42 comments

steveblank wrote 3 weeks ago: Faced with disruptive innovation, you can be sure any possibility for innovation dies when a company … more →

Tags: Big Companies versus Startups: Durant versus Sloan, Teaching

People Engage with Applications, Not Users

gregmeyer wrote 4 weeks ago: Seth Godin asks a wonderful question: “Do you have a people strategy?” It’s a quic … more →

Tags: Customer Service, innovation 2, Customer Strategy, Customer Service, Agile, Marketing, customers, Business, customer development

Five Days to Change the World – The Columbia Lean LaunchPad Class14 comments

steveblank wrote 1 month ago: We’ve taught our Lean LaunchPad entrepreneurship class at Stanford, Berkeley, Columbia and the Natio … more →

Tags: Business Model versus Business Plan, Lean LaunchPad, Teaching

Startup Rules

Josh Lowry wrote 1 month ago: Startup Rules by Josh Lowry Josh James is the CEO and founder of Domo. He was formerly the CEO and c … more →

Tags: Startup, lean startup

Customer Effort - A Basic Guide1 comment

Curtis O. Fletcher wrote 1 month ago: Over the last decade or so three themes have held sway over the customer experience landscape. Custo … more →

Tags: Communication, Customer Loyalty, Customer experience, customer effort

How to Build a Billion Dollar Startup47 comments

steveblank wrote 1 month ago: The quickest way to create a billion dollar company is to take basic human social needs and figure o … more →

Tags: technology


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