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Blogs about: Customer Dialogue

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When Sales and Marketing Don't Mix, Part 2

Glenn Laudenslager wrote 2 months ago: Since it’s part two of the story, I’ll share two examples of ineffective sales strategy. … more →

Tags: customers, eMail, Marketing, Sales, twitter, blacklist, honeypot, isp, Open Rate

Cascading Questions?

Glenn Laudenslager wrote 3 months ago: It was a good week wasn’t it? Got alot of work done and accomplished alot, but always alot lef … more →

Tags: customers, Marketing, media, Personal Branding, Social Media, twitter, marketers, technology

The Dark Ages Persist

Glenn Laudenslager wrote 3 months ago: They’re still out there. You know who they are. They’ll all around us. They’re peo … more →

Tags: customers, Social Media, Targeting, Brand Ambassadors, Do-Not-Call, Targeted Marketing, Telemarketing

WHAT'S YOUR PROBLEM?

Editor wrote 1 year ago: And how can we fix it? Has your marketing department asked this question to your buyers? THEY SHOULD … more →

Tags: Strategy, Communication, Thought Leader, credibility, consumer reviews, Internet research, interaction, buyer perspective

Open Innovation, Self-orientation, and Customer Dialogue3 comments

Larry Irons wrote 4 years ago: Booz, Allen, Hamilton recently reported on their Global Innovation 1000 research in “Money Isn … more →

Tags: Brands, customer communities, Customer experience, Innovation, Product Development, R&D

Break the Golden Rule with Customer Dialogue Support5 comments

Larry Irons wrote 4 years ago: A customer dialogue approach to customer support differs from traditional service models in at least … more →

Tags: Customer experience


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