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Blogs about: Customer Engagment

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Socialnomics Video - a fun "shift happens" style video for social media

John Kottcamp wrote 3 months ago: I just looked at a very good short video making the case for the importance of Social Media in today … more →

Tags: User Generated content, Marketing, Web 2.0, community marketing, social networking, Social Media, marketing strategy, Integrated Marketing, Customer experience

Market Researchers are the keymasters of loyalty

John Kottcamp wrote 4 months ago: I was thinking about loyalty the other day. I had just sat through a company presentation where we t … more →

Tags: Strategy, Integrated Marketing, CMO, marketing strategy, Closed Loop Marketing, Customer Lifetime Value, Ascentium, CRM, Interactive Marketing

RFIDs for People, it’s finally here

John Kottcamp wrote 8 months ago: Chipmaker, BrandChip Inc., announced that they have perfected a RFID chip that can be embedded in je … more →

Tags: User Generated content, Marketing, Web 2.0, Web Marketing, Strategy, Integrated Marketing, community marketing, social networking, Social Media

The PI is Dead, Long Live the PI - Let's mourn the paper, but not the news

John Kottcamp wrote 8 months ago: Today was the last day I will get the Seattle Post Intelligencer on my doorstep in the morning. The … more →

Tags: User Generated content, Marketing, Web 2.0, Web Marketing, community marketing, Social Media, Ascentium, web2.0, Seattle PI

For every role, many hats may be worn

John Kottcamp wrote 9 months ago: Microsoft just launched a new Web site last week called Office for Business, www.microsoft.com/offic … more →

Tags: Strategy, Microsoft, marketing strategy, Ascentium, Integrated Marketing, Customer experience, Marketing20, B2B Marketing, Forrester Research

High ROI Marketing Strategies for a Down Economy1 comment

John Kottcamp wrote 10 months ago: high-roi-tips1Last night I had the opportunity to moderate a great panel discussion on the topic of … more →

Tags: Blogroll, Marketing, Web 2.0, Web Marketing, Strategy, Integrated Marketing, community marketing, social networking, Social Media

B2B Recommendations for Turbulent Times

John Kottcamp wrote 1 year ago: I spend a lot of time with our clients figuring out the best strategy, the latest measurement tools … more →

Tags: Blogroll, Marketing, Web Marketing, Strategy, Integrated Marketing, community marketing, social networking, Social Media, Microsoft

Keeping Ahead or Keeping Pace with Customers

John Kottcamp wrote 1 year ago: I’m attending the Forrester Research Consumer Forum in Dallas this week. As usual with Forrester, th … more →

Tags: User Generated content, Marketing, Web 2.0, Web Marketing, Strategy, Integrated Marketing, social networking, Social Media, CMO

Is Integrated Marketing the same as Integrating Marketing?

John Kottcamp wrote 1 year ago: The other day I found myself in a heated discussion about integrated marketing. On the one side, it … more →

Tags: User Generated content, Marketing, Web 2.0, Strategy, Integrated Marketing, social networking, CMO, marketing strategy, Closed Loop Marketing

What is Agency2.0?1 comment

John Kottcamp wrote 1 year ago: What is Agency2.0? Several of us at Ascentium have been working on the definition of for some time a … more →

Tags: User Generated content, Marketing, Web 2.0, Web Marketing, Integrated Marketing, Interactive Agency, CMO, marketing strategy, Closed Loop Marketing

The Future of eCommerce and The Customer Experience

John Kottcamp wrote 1 year ago: I’ve been thinking a lot about contemporary ecommerce customer experiences lately. Besides fixing th … more →

Tags: Marketing, Web Marketing, Microsoft, marketing strategy, Closed Loop Marketing, enterprise marketing platform, online marketing suite, ecommerce, Add new tag

Ascentium named Partner of the Year by Microsoft. Why does that matter to a marketing services company?1 comment

John Kottcamp wrote 1 year ago: This week Microsoft honored my company, Ascentium, with its prestigious “Partner of the Year” award … more →

Tags: Marketing, Web 2.0, Web Marketing, Strategy, Integrated Marketing, Microsoft, Interactive Agency, CMO, Closed Loop Marketing


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