Tags » Customer Expectations

Smart companies expect their customers to complain

By Mark Di Somma

Expect – in the sense that they are ready to act immediately should anything go wrong. They do so with grace, speed and humanity. 265 more words

Brand

A New Global E-Commerce Infographic from Baynote

Baynote has put together an excellent infographic map about E-commerce around the world.
Baynote is a company that is involved with big data, intuitive algorithms, next generation applications, and real time analytics. 15 more words
Part 3: Targeting Customers And Gathering Information

Some Shoppers Still Like Small Retailers -- A Lot!

Although this is the era of huge retailers, many shoppers still like patronizing small companies — even though large firms account for most retail sales revenues. 574 more words
Part 3: Targeting Customers And Gathering Information

Why Many Shoppers Like Small Firms

Although this is the era of huge retailers, many shoppers still like patronizing small companies — even though large firms account for most retail sales revenues. 582 more words

Customer Expectations

L’Oréal Ups Its Product Mix in China

L’Oréal is a leading global beauty-care company: “For more than a century, L’Oréal has devoted itself solely to one business: beauty. It is a business rich in meaning, as it enables all individuals to express their personalities, gain self-confidence, and open up to others. 265 more words

Opportunity

What Motivates Car Buyers Around the World?

There are many different reasons why consumers buy specific car types and models — even in the United States. But, how different are purchase motivations around the world? 186 more words

Opportunity

7-Eleven's BIG Pizza Sweepstakes

To generate more excitement among its customers, 7-Eleven is now sponsoring a “Pizza for Life” sweepstakes. 7-Eleven only started selling pizza — one of the most popular food items in America — about five years ago. 140 more words
Part 3: Targeting Customers And Gathering Information