Tags » Customer Expectations

U.S. Retail E-Commerce Remains Strong

In 2014, eMarketer predicts that retail E-commerce sales in the United States will rise to more than $300 billion — led by computers & consumer electronics and apparel. 9 more words
Part 3: Targeting Customers And Gathering Information

Why Is It So Hard to Compete with Whole Foods?

For years, Whole Foods has been seen as the model for the next wave of food retailing, a chain that focuses on consumers interested in healthy eating. 282 more words
Part 3: Targeting Customers And Gathering Information

How to identify customer expectations

Even though customers tend to change and not one customer seems to be the same, they also make things easier for us in terms of identifying their… 480 more words

Travelling Mystery Guest

Discounts ARE Still Important to Many Shoppers

Last month, we reported that one recent research study found that “consumers may finally be moving from their interest in price as the driving force in their shopping behavior to a greater emphasis on quality.” 147 more words
Part 3: Targeting Customers And Gathering Information

Nielsen Research on the "New Retail" in Australia

Australian shoppers are highly connected and do a lot of online shopping. And recent research from Nielsen sheds more light on the Australian consumer:
“Online research converts into both online and offline purchases. 110 more words
Part 3: Targeting Customers And Gathering Information

Today's Path to Purchase Is Faster Than Ever

As the consumer purchase process speeds up, retailers need to act accordingly.
According to Parago, an expert in consumer incentives and engagement: “With consumers embracing the omnichannel, the path to purchase is accelerating. 48 more words
Part 3: Targeting Customers And Gathering Information

Do you need ‘group therapy’ at AIIM14?  

Saying that organizations are under pressure to streamline their business processes to make them more economical, faster, and more automated is a pretty universal statement.  Sounds familiar to you, right?  203 more words

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