Tags » Customer Feedback

Are your policies customer friendly?

Two small businesses have hit the national news this week for the wrong reasons. A hotel in Blackpool charged customers £100 for leaving a negative review on Trip Advisor and… 517 more words

Small Business Advice

Small Bits of Common Sense are Blissful

Other people’s common sense might be the biggest driver of my happiness. There’s nothing like the absence of frustrations. I smile whenever I come across new things that are simpler and smarter than the dumb way it was being done before. 649 more words


Visit the Rupali but don’t just take our word for it…

Here at the Rupali Restaurant we don’t take our customers for granted and we would like to extend a huge, whole hearted thank you to you for your continued support. 176 more words


Twice Review by Twentysomething in the City

Confession time. I’m an avid shopper. Big surprise?

I don’t always buy but I have no shame in spending at least an hour a day perusing my favorite website or wandering Union Square during lunch. 240 more words

Before & After as we have finished a nice patio garden transformation.

Job Spec – create a patio to match existing area.

Before & After



Garden Clearance

Chapter 4: Assembling the Right Pieces

In the last three chapters of our playbook, we covered why customer feedback is important, how to write questions to maximize the impact of that feedback, and how to get customers to provide feedback. 82 more words


Know'N'act launches and scores $500k in race to create the happiest customers

It’s good to be a customer these days, as tech companies keep devising new ways to keep us happy.

The latest: a real-time customer engagement platform called… 460 more words