Blogs about: Customer Loyalty

Featured Blog

But I Advertise for NEW Customers...

John Lenertz wrote 1 day ago: Really?  Are you sure?  I spoke to a pizza restaurateur a few months ago and he told me that he spen … more →

When Business Needs to Go Sideways, Backwards or Up-Side-Down

720thinking wrote 2 days ago: In the ever-changing business environment, it takes serious critical thinking and planning to be com … more →

Tags: Company Culture, Change Management, Strategic Planning, leadership, Critical Thinking, employee engagement, Entrepreneurial Engagaemnt, Sales and Marketing, Business Development

Brad Hileman of Meijer on Web Site Redesign

bermanevansretail wrote 2 days ago: Meijer is a Midwestern  retail chain that operates more than 200 combination stores (hypermarkets). … more →

Tags: online retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)

What Loyalty? High-End Customers are First to Flee

relationshipsurplus wrote 3 days ago: What Loyalty? High-End Customers are First to Flee by Julia Hanna HBS Working Knowledge 16 May 2011 … more →

Tags: Recommended Reading, Thought In Action, Brand Loyalty, Brands, challenger brands, Churn, customers, high end customers, Markets

Your Next Email Strategy Should Include These Five Points

sjccopywritingsolutions wrote 3 days ago: Like any marketing plan, the next step after analysis should be a strategy for execution. Your email … more →

Tags: eMail Marketing, Content, marketing strategy, Blog, build brand value, eMail, Email Marketing (2), Susan J. Campbell Copywriting Solutions, enewsletter

Retailers and Their Designer-Partners

bermanevansretail wrote 3 days ago: One way that many retailers have attempted to stand out in today’s crowded marketplace is to a … more →

Tags: Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career), and Gap now has a children's collection, Apparel, Competitive advantage, customer expectations

Host A Live Event And Keep The Conversation Going

newfound identity wrote 4 days ago: Engaging corporate customers at a creative vendor fair, or inspiring employees after a motivating of … more →

Tags: Trade tips, live event, Social Media, brand awareness

Fredo, I know it was you… at KronosWorks!

Leo Daley wrote 4 days ago: Last week I was in a meeting on KronosWorks 2013 planning, and someone asked what the “big customer … more →

Tags: Customer experience, Training, cloud services, KronosWorks, Workforce Management, Education, Kronos training

What business are you REALLY in?6 comments

Ann Phillips wrote 4 days ago: When clients ask me to help them with customer service issues, they are often surprised (and a littl … more →

Tags: customer devotion, Customer Retention, Customer Satisfaction

When projects don’t stack: the fine art of understanding mistakes

markdisomma wrote 5 days ago: By Mark Di Somma When a project doesn’t meet expectations, I’m fascinated by what gets asked, who do … more →

Tags: Attitude, Belief, competitive value, rethinks, shifting strategy, behaviors, behaviours, Brand Loyalty, inclination

Developing Customer Loyalty

kristydavies2013 wrote 6 days ago: Customer loyalty has become increasingly hard for businesses to maintain, with competition growing a … more →

Tags: Customer Insight, Customer insight, Voice of the customer

Battlefield of customer loyalty metrics: NPS vs. WoMI

Frederick Mau wrote 1 week ago: Recently, Foresee, a US-based consumer analytic firm, has launched a brand new loyalty metric called … more →

Tags: statistics, Research, net promoter, NPS, Satmetrix, foresee, Business, customer, womi

A Shiny Hood for Your Business

John Lenertz wrote 1 week ago: I was speaking with a friend this weekend and we talked about the car detailing days of his youth.  … more →

Amazon and the destruction of choice?

abranddayout wrote 1 week ago: Amazon and you’re done? Are Amazon and Publishers both doing themselves out of potential reven … more →

Tags: Book publishing, Bookselling, Branding and Communications, Customer Experience and CRM, Digital publishing, e-publishing, Electronic Publishing, Management, Marketing

Menciptakan Komunitas yang Loyal

manajemenppm wrote 1 week ago: Ada masa dalam hidup, ketika saya sangat mengagumi Gabriel Batistuta. Ya, ia adalah pemain sepakbola … more →

Tags: Wahyu Tri Setyobudi

10 Ways to Reward Loyal Customers

sheilamcbee wrote 1 week ago: This list was compiled by the team at The Marketing Donut and can be found here. 1. Offer cumulative … more →

Tags: Lists, Lists, Marketing, Business

Is Price Matching Working -- Or a Work in Progress?1 comment

bermanevansretail wrote 1 week ago: As we have noted before, some store-based retailers, such as Target and Best Buy, have stepped up th … more →

Tags: online retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career), experiential retailing, Multichannel, Pricing, online shopping

The Evolution of Loyalty Programs

sheilamcbee wrote 1 week ago: Source … more →

Tags: Infographics, Marketing, RewardMe

The State of Daily Deals

sheilamcbee wrote 1 week ago: Source   … more →

Tags: Infographics, Marketing, infographic


Related Tags
All →

Follow this tag via RSS