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Blogs about: Customer Needs

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Too much resistance? Maybe you have the wrong product.

Ken Justice wrote 2 weeks ago: Do you find yourself peddling your product day in and day out, continually trying to convince people … more →

Tags: Small Biz Problems, Engineer, Esoteric, Problem-solving, Résistance, Small Business

Today's Customer

tonysignorelli wrote 3 weeks ago: Today’s customer, whether it is B2B or B2C, is a much more savvy customer than they were recently. A … more →

Tags: complex market, Complex Sales, SALES FORCE EFFECTIVENESS, Sales, customer, complex customer, salé, Sales Tools, customer profile

Understand Your Client

tonysignorelli wrote 1 month ago: The comments I posted the other day are only possible if you can really understand the client, their … more →

Tags: Complex Sales, SALES FORCE EFFECTIVENESS, field sales, complex sale, customer, salé, Sales, Training

Sesame Street Marketing in my Coffee

chiefoutsider wrote 1 month ago: “One of these things is not like the others, One of these things just doesn’t belong, Ca … more →

Tags: calling, personal development, Physical, instant coffee, john moore, Marketing Research, marketing strategy, starbucks

Social Media Revisited

Glenn Laudenslager wrote 1 month ago: I’m not even sure that’s the right title for this post. It seems like everything we do n … more →

Tags: Brands, customers, Marketing, Online Marketing, Personal Branding, SEM/SEO, Social Media, social networking, twitter

The pointbreak of a live demo & product launch

Nick Barker wrote 1 month ago: There’s been much talk of demo’s and launches over the last  month with TechCrunch50 and … more →

Tags: Startup, Conference, FOWA, Launch, startups, Techcrunch

NYT: Cultural Impact of Economic Meltdown

210davidmarquez wrote 1 month ago: We discussed this concept briefly in class: will people’s lifestyle choices and options perman … more →

Tags: Interesting articles for comment, external analysis, strategic market management

Random Acts of Kindness Lead to a Great Brand

David Friedman wrote 1 month ago: As many of my friends know, I have a favorite watch. It’s a Tutima FX UTC, a chronograph which displ … more →

Tags: Customer Service, General Business, Marketing, Tutima

Tag Tennis market scenarios

Sally Relton Shakespeare wrote 2 months ago: organization space customer need sport event management company ground outside stadium pre-event ent … more →

Tags: Market, tag : tennis

A Few Barbershop Thoughts on Customer Service

Tim Kubiak wrote 2 months ago: A Few Barbershop Thoughts on Customer Service A Few Barbershop Thoughts on Customer Service By Tim K … more →

Tags: Customer Service Training, Custopmer Service Training, Great Customer Services, sales training

Your Customer / Your Partner

Ken Justice wrote 2 months ago: Have you ever had a great idea for a product, but just didn’t know how to get started?  Maybe … more →

Tags: Small Biz Problems, elicitation, Problem-solving, Saving Money, Saving Time, Small Business

Do you REALLY understand your customer's needs?

Ken Justice wrote 3 months ago: You probably would react with a “yes.”  But please think about it for just a minute and … more →

Tags: Small Biz Problems, validation, elicitation

The Never Ending SaaS/Web App development Story2 comments

Nick Barker wrote 3 months ago: The development of a new SaaS /Web app often takes longer than you want or expect. The problem is th … more →

Tags: Software Design, Startup, SaaS, Software development, web app

A Template for Evaluating a Business Case and a Prescript for Good Marketing

David Friedman wrote 3 months ago: Many of those who follow me through LinkedIn or who have heard me speak, know that I am part of the … more →

Tags: General Business, Innovation, Marketing, Business Case, Due Diligence, entrepreneur, investment decisions, TechCoastAngels

Know Thy Customer

tonysignorelli wrote 4 months ago: I am always astonished at how many companies know a lot about their customers collectively, but neve … more →

Tags: complex market, Complex Sales, SALES FORCE EFFECTIVENESS, inside sales, field sales, Process, Business, Sales, Challenge

Prevent your development team from turning into "blind men"1 comment

gopalshenoy wrote 4 months ago: Involve them in exactly ONE customer interaction whether it is a customer visit or a customer phone … more →

Tags: Business, customer interviews, customer visits, Marketing, Product Management

7 Things To Do in the Next 7 Days -- Part One5 comments

Glenn Laudenslager wrote 4 months ago: It’s a crazy time to be a marketer. So much to do, so much to learn, so much to stay on top of … more →

Tags: media, blogs, customers, Marketing, Targeting, Online Marketing, eMail, Social Media, Brands

WHAT DO CUSTOMERS REALLY WANT?

Kimberly Hellstrom wrote 5 months ago: By Paul Brown Here’s How to Find Out It has always been important to be close to your customers, but … more →

Tags: Business Strategy, Customer experience, focus?, Marketing

Complex Market Engagement Process - Step 3

tonysignorelli wrote 5 months ago: Once you document the buying process, criteria, and customer concerns, things get very interesting f … more →

Tags: complex market, Complex Sales, SALES FORCE EFFECTIVENESS, process maps, Process, Sales, complex sale, complex customer, salé


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