So following up on yesterday’s first Tough Question from ESBCON8, lets move to the 2nd question Question 2:Today’s ESBs are more business-aware, supporting critical events (with EDA, CEP, even … more →
Leifdavidsen's BlogJoshua Horwitz wrote 4 days ago: We all know that getting positive references from a customer can be a challenge, no matter how great … more →
Maeve Naughton wrote 2 weeks ago: For those starting a customer reference program or those who have been tasked to take over a referen … more →
dschmidt14 wrote 2 weeks ago: Letting your customers do the talking, endorsing you by describing their application of your product … more →
Maeve Naughton wrote 2 weeks ago: #crlp When you tell a customer you’re going to do something, do it. “Things to Think About” fo … more →
Maeve Naughton wrote 3 weeks ago: I recently finished the book “Never Eat Alone: And Other Secrets to Success, One Relationship at a T … more →
Joshua Horwitz wrote 3 weeks ago: In this economic downturn our budgets are shrinking and we are all trying to stretch each dollar. It … more →
Joshua Horwitz wrote 1 month ago: We would like to invite you to join us at the next meeting of the Boston Customer Reference User Gro … more →
Joshua Horwitz wrote 1 month ago: Here are three of the main reasons folks get serious about automating customer reference management. … more →
Joshua Horwitz wrote 2 months ago: Here are five more tips for collecting quotes from your customers to support your customer reference … more →
Maeve Naughton wrote 2 months ago: Go into a Starbucks any day of the week and you’re bound to hear someone order some crazy concoction … more →
leifdavidsen wrote 2 months ago: So following up on yesterday’s first Tough Question from ESBCON8, lets move to the 2nd questio … more →
Maeve Naughton wrote 2 months ago: I was asked to guest blog on the Boulder Logic blog for today so check it out and let me know your t … more →
Joshua Horwitz wrote 2 months ago: Maeve Naughton is an expert in the field of customer references and loyalty, and we are lucky to hav … more →
Maeve Naughton wrote 3 months ago: #crlp It’s okay to admit that you made a mistake. Customers prefer honesty over you trying to cover … more →
Joshua Horwitz wrote 3 months ago: With this challenging economy custom reference management continues to get increased attention. Our … more →
Maeve Naughton wrote 3 months ago: Have you ever used a customer for a reference and then forgotten about them? You later give their na … more →
Maeve Naughton wrote 3 months ago: #crlp Don’t forget to thank your customers! “Things to Think About” for the Reference Professi … more →
Joshua Horwitz wrote 3 months ago: Customer quotes are one of the staples of customer evidence. But how do you go about getting custom … more →
Maeve Naughton wrote 3 months ago: Human nature makes us let everyone know when we aren’t happy about a company, yet, rarely do we say … more →