Blogs about: Customer Relations
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He Put In The Effort To Find That Shirt!
Recently visited Jos. A. Bank located at 9668 Westheimer - Woodlake Square here in Houston, Tx to take advantage off a sale (70% off!). I was greeted by Nicolas Tobler with a resounding “How may… more →
errolallenconsulting
Humanizing Your Brand via Social Media?
wrote 10 hours ago: On business2community.com, I came across an interesting article titled, “A Comprehensive Strat … more →
Flight attendant communicates the happiness factor
wrote 10 hours ago: My wife, who is referred to as Daredevil Deb in my books and columns for no other reason than we bot … more →
Social Selling: Myth or Magic? (Guest Blog by Sam Bessant)
wrote 4 days ago: I’m thrilled to welcome back guest blogger Sam Bessant. Her first contribution to the Bennis I … more →
Do it yourself and quality
wrote 1 week ago: My wife and I are staining our deck. Correction, my wife is staining our deck and I am helping. A co … more →
Leveraging Facebook to Drive Sales and Increase Customer Loyalty
wrote 1 week ago: By now it’s old news that every business should have a Facebook presence. That said, many businesses … more →
5 Ways To Hurt Client Relationships
wrote 2 weeks ago: Here are ten bad habits (some fairly obvious, others much less so) thatmight be keeping you from put … more →
Tips for Better Customer Relations
wrote 2 weeks ago: As I continue with this series on the customer side of the business, I got thinking about all the th … more →
Starbucks: Lean, Value and Residence Time
wrote 2 weeks ago: Starbucks received a Manufacturing Excellence award for their lean development and commitment at the … more →
Power to the Customer
wrote 2 weeks ago: The internet has unleashed an unstoppable force: the free-flow of information. This has fundamentall … more →
Lasting Relationships: The Key to Success
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wrote 2 weeks ago: While Public Relations professionals have long held the image of sleazy spin-masters taking advantag … more →
How to Always Win With Customers
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wrote 2 weeks ago: So often we get caught up looking at the technical side of what we do every day that, sometimes, we … more →
Investing in Relationships is Investing in Your Business
wrote 2 weeks ago: When it rains, it pours and the economy has put a hard hit on small businesses in recent years. For … more →
How to Make Your Designer Happy and Get the Results you Want
wrote 2 weeks ago: I love my customers. Without them, I wouldn’t have a reason to write this post. They are awesome a … more →
Cold Calls
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wrote 3 weeks ago: I have to do cold calls. I am not in sales. I am in guest services. Our customers are better than th … more →
Methods of Communicating With and Luring In Cautious Customers
wrote 3 weeks ago: Our economy over the last several years has created a lot of fear and anxiety for both customers and … more →
Signals, Mistakeproofing, and The Moment of Truth
wrote 3 weeks ago: I have to sign-in at most of the sites at work in and I have been trying to put as few pen strokes a … more →
Learning from NHS Stafford #2: Leadership and culture change
wrote 3 weeks ago: The government’s reaction to a report that criticises Stafford’s rigid, top-down managem … more →
Love What You Do
wrote 4 weeks ago: Provide your people with the tools and information they need to create a 360 degree view of customer … more →
Tesla Customer Relations :-(
wrote 1 month ago: Imagine this: awesome car…speculative purchase… During this order process, the communica … more →
