Tags » Customer Relationship

Community manager et relation client

mediassociaux.fr explique le rôle clé du Community manager pour les entreprises avec un article dédié “Le Community Manager : la nouvelle interface de la Relation Client sur les médias sociaux ?” (nov. 2012).

Voir l’article : mediassociaux.fr

Community Management

Three Benefits to a Company Newsletter

Do you think that in this day and age of Facebook, Twitter and LinkedIn that a company newsletter is no longer a relevant communications vehicle? Think again. 231 more words


How CRM silos impact the customer experience

A recent report from Hypatia Research Group highlights how Customer Relationship Management (CRM) software has become business critical to every organisation. However, the study, Next Generation CRM: All about Business Process Excellence… 525 more words

Customer Service

Think Global, Act Local for Sales Success

Note: To include our global audience, this blog is now in three languages: English, then Spanish, then French. Please scroll down to your preferred translation. … 1,735 more words


Make the Time to Say Thank You

It’s something we all learned early on in life. Always say thank you when someone gives you something or does something for you. They’re two simple words yet so often not said. 196 more words

Best Practices

The creative business card

A business card is an often underrated tool which can have an enormous impact on potencial customers. Founders often think:

“It can’t be that hard, to create a good and creative business card. 653 more words


Interpersonal skills

Good interpersonal skills form a basic requirement for an individual, today. If you are deficient in interpersonal skills, you meet road blocks everywhere. Life was never so interactive, never so social. 459 more words