Tags » Customer Relationship

Creating and Capturing Value – Balance the Scales

I’ve talked a lot in this space, and in the coaching and consulting I do, about the importance of creating value with clients and colleagues – understanding what their goals, challenges and needs are, and then proposing a solution that will achieve those goals, solve those challenges, and meet those needs. 1,535 more words

Sales

Improving Your Small Business's Customer Service

 

Photo credit: Bo Nielsen (flickr.com)

Excellent customer service is a critical factor in growing your business. It is a business aspect that’s actually a lot more important than your company’s products and services. 400 more words

Customer Relationship

Why B-Blogging?

The Benefits of B-Blogging: Why Businesses Should Do It

“A blog is a website on which an individual or group of users record opinions, information etc. 717 more words

Digital Marketing

Assess, Adjust, Align – Time for a Business Review

Note: To include our global audience, this blog is now in three languages: English, then Spanish, then French. Please scroll down to your preferred translation. … 1,520 more words

Sales Performance

Responding to Customer Complaints

Dealing with customer complaints may not probably be something you always look forward to but here’s the thing you need to remember – it is unavoidable. 395 more words

Customer Relationship

Interpersonal skills

Good interpersonal skills form a basic requirement for an individual, today. If you are deficient in interpersonal skills, you meet road blocks everywhere. Life was never so interactive, never so social. 459 more words

An Opportunity Lost is an Opportunity to Learn

Note: To include our global audience, this blog is now in three languages: English, then Spanish, then French. Please scroll down to your preferred translation. … 1,646 more words

Sales Performance