Tags » Customer Satisfaction


Jumping the gun can cause an otherwise careful marketing plan to misfire. The advertising, the press releases, TV info-ads and all the thoughtful  considerations for hopefully taming an uncertain future for an otherwise  high quality product can be  rendered useless at point-of-sale by the sales person whose listening skills are momentarily impaired by personal bias and clumsy expectations. 77 more words


World Class Service - Cyprus

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Let me share a tale of World Class service in Cyprus Vs. disgraceful service from a major UK bank.

Two days ago, I upgraded by… 326 more words



Four years ago I saw a driverless Google car enter the Scottsdale cul d’ sac where I was parked. It did not stop.  It did the spin-around and continued on its way. 190 more words


When I went to live with my new parents at age two and a half, my favorite activity was to sit on my new Dad’s knee and ask him to tell me a story about when he was little, like me. 255 more words

Customer Satisfaction.

Customer Service: Good, Bad and Just Plain Funny

It is that time of year again when we tend to have to talk to customer service more than we would like to do.

Some companies have customer service running like a well greased machine making the customer their TOP priority. 590 more words


Tech Data is Here to Fulfill Your Request

Where do you turn when you need on-site project support? Tech Data of course!

Here’s a recent real-world example: its two days before a major holiday. 250 more words