Tags » Customer Satisfaction

Social Skills Necessary Today in Customer Service

Providing good customer service is the key to keeping your existing customers happy and gaining new ones. In recent years, an increasing number of businesses are using social media to boost their customer service. 506 more words

Social Media

Why Many Shoppers Like Small Firms

Although this is the era of huge retailers, many shoppers still like patronizing small companies — even though large firms account for most retail sales revenues. 582 more words

Customer Expectations

L’Oréal Ups Its Product Mix in China

L’Oréal is a leading global beauty-care company: “For more than a century, L’Oréal has devoted itself solely to one business: beauty. It is a business rich in meaning, as it enables all individuals to express their personalities, gain self-confidence, and open up to others. 265 more words


Eateries Digest: Cafe Helena

If I could rename this article it would be: Cafe Helena-A Surprise.

Cafe Helena formerly Osteria City Hall branch

Location-Mama Ngina Street opp City Hall… 625 more words


Increase Customer Satisfaction by Being a Good Listener

It may sound like a simple rule, like something we’re taught in elementary school to increase our listening comprehension skills in our crucial developing years. When I mean being a good listener, I don’t mean just listening well enough to take ample notes in class just to recite them on an exam later. 541 more words

Retailers need a network fit for a multichannel environment

The in-store network is fast becoming the life line for retailers that need to reach their customers through multiple channels and devices. There has never been a better time for the store to rediscover its strengths as the flagship for the retail brand as, regardless of which channel a consumer decides to shop via, the store remains a key destination at any stage in the shopping journey. 305 more words


Dawn Van Vleet

Title: Owner

Company: The Cleaning Solution

Location: Meriden, Conn.

Celebrating her 20th year as owner of The Cleaning Solution, Dawn Van Vleet continues in her entrepreneurial endeavors, maintaining 18 customers that she has built up during the past two decades. 144 more words