Personally I do not use the self check out in a supermarket, largely because my competence level is low due to infrequent usage. This means something always goes wrong and I end up having to have an employee help me through the process – most embarrassing. 40 more words
Tags » Customer Satisfaction
If this then that (IFTTT) is a website that allows you to automate everyday interactions such as when receiving an email it will reply with a courtesy email to the sender saying whatever you like, this can help improve customer satisfaction through customer service while doing nothing extra but setting it up! 112 more words
A recent Consumer Reports survey reveals the top complaints made by restaurant-goers. Dirty silverware takes the prize for the most common complaint with dirty or ill-equipped restrooms a close second. 43 more words
The TWO MEN AND A TRUCK® brand is passionately dedicated to the satisfaction of its customers. Many companies can make this claim, but somehow in the day-to-day running of the business, this focus becomes trumped by financial and employee concerns. 732 more words
“Knock, knock …who’s there?”
Sometimes, that isn’t the best way to sell.
Customers want your friendship. They want to feel that you care about them, and that it’s not just all about the money. 133 more words