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I called back and got someone and demanded to speak to a supervisor, he put me on hold for awhile and then I was transferred to activations. I was not given a supervisor. Then that person took all my info again about porting the number. She told me the port request was already in the system. I explained over and over to her that all I wanted to do was to give you my ATT account number to complete the transfer. After she figured out what was going on, she transferred me to the Port/Transfer department.
While prepaid phone service may not be for everyone ( it would not be cost-effective for people who enjoy frequent lengthy conversations on a cell phone), prepaid is perfect for people like me. I use my cell phone mainly for emergency and don’t spend much time chatting on the phone. I wanted a plan that did not bind me to a contract and gave me a lot of flexibility. T-mobile prepaid pay as you go exceeded my expectations.