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Blogs about: Customer Service Skills

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Customer Service vs Customer Care

shoppingshowdown wrote 1 month ago:   Now, back to the difference between customer service and customer care.    This would be my opinio … more →

Tags: "customer service" shopping, customer care, customer relations, Customer Service, Customer Service Training, Good Customer Service, quality customer service

Understanding Customer Service

shoppingshowdown wrote 1 month ago: Understanding customer service and customer care is human relations not rocket science.  Already you … more →

Tags: "customer service" shopping, Customer Service, customer care, customer relations, Customer Service Training, quality customer service, Good Customer Service

Perfect Public Relations

kimberlymccloskey wrote 2 months ago: Do you ever get the feeling that your strategy to hold onto existing customers or acquire new ones i … more →

Tags: Personal Improvement, Kimberly J. McCloskey, Kimberly McCloskey, Perfect Public Relations, Public Relations, Customer Service, Follow-Up, undivided attention

Customer Service Speaker / Trainer - Customer Service Trainer & Speaker for Workshops

paulfdavis wrote 2 months ago: Greetings from sunny Florida! I am a worldwide speaker able to provide presentations, half day and f … more →

Tags: customer service trainer, Customer Service, customer service speaker, speaker for customer service, speaker on customer service, trainer for customer service, trainer on customer service

October 10 2009

personalcheflarry wrote 2 months ago:   Larry’s Personal Chef Service Now booking Holiday Parties (Halloween, Christmas, New Years E … more →

Tags: Hospitality, Event Planning/Catering, Personal Cooking Classes, Cooking Classes (At home) Personal, larry's Personal Chef & Hospitality Services o, Event planning, CATERING

Delivering Excellent Customer Service for VIDOTOUR in Hue

SPECTRA SINGAPORE wrote 4 months ago: As a leading inbound tour operator in Vietnam VIDOTOUR provides tour services for foreign tourists w … more →

Tags: Training, Consultancy, Events & news, Vidotour

VIDOTOUR Conducted Customer Service Skills in Hanoi

SPECTRA SINGAPORE wrote 5 months ago: VIDOTOUR’s commitment in providing excellent customer service is one key factor behind its suc … more →

Tags: Events & news, Vidotour

VIDOTOUR Organized "Delivering Excellent Customer Service" Workshops

SPECTRA SINGAPORE wrote 6 months ago: Vidotour, a leading inbound tour operator in Vietnam, continues to invest in developing the quality … more →

Tags: Events & news, Vidotour

Ben Thanh Management Services collaborated with SPECTRA to train managers and staff at Tropicana Beach Resort & Spa

SPECTRA SINGAPORE wrote 6 months ago: Ben Thanh Management Service Company is a Joint Venture partnership that was formed by three leading … more →

Tags: Training, Consultancy, Events & news, Tropicana Beach Resort, Ben Thanh Management Service Company, park view hotel, Sandy Beach

SP-PSA: Commited to Delivering Excellent Customer Service

SPECTRA SINGAPORE wrote 7 months ago: SP-PSA is a leading deepwater container terminal, which is owned by Saigon Port, Vinalines and PSA V … more →

Tags: Events & news, SP-PSA

An Economic Downturn ... will the Real Leaders Stand Up Please?

Ganga Jennifer Harvey wrote 8 months ago: Written by Dr John Viljoen, Associate Consultant Those of us who have worked through tough economic … more →

Tags: Leadership Skills, Management Skills, Performance Focused Organisations, Performance-Management, Business, Leaders, leadership, Management, recession

Workshops for Legend Hotel Saigon

SPECTRA SINGAPORE wrote 8 months ago: As a leading 5 star hotel in Vietnam, Legend Hotel Saigon understand that quality of customer servic … more →

Tags: Events & news, legend hotel, Supervisory skills, F & B Service Skills, How to conduct on the Job Training

Training Programs for ILA Vietnam

SPECTRA SINGAPORE wrote 8 months ago: As an award winning foreign company in Vietnam, ILA Vietnam understands the importance of continuall … more →

Tags: Events & news, mystery shopping, post training evaluation, Selling skills

Talkin' Tourism: Keynote Presentation for The South Dakota Department of Tourism

Garrison Wynn wrote 9 months ago: Being the Best vs. Being Consistently Chosen by The Blog Team on January 22, 2009   Garrison Wynn, t … more →

Tags: Customer Service, Success Qualities, Communication, Management, Communication Skills, Keynote Speaker, Effective Communication, Garrison Wynn, tourism industry

Happiness and Courage

Ganga Jennifer Harvey wrote 10 months ago: I want to tell you about my local barista. She is in her early to mid twenties, owns and manages a c … more →

Tags: Performance-Management, Self Wisdom, Self Awareness, Personal Energy Management, Courage, happiness

Customer Service a Strategic Advantage3 comments

Ganga Jennifer Harvey wrote 11 months ago: You only have to google customer service to see how severely the level of customer service has dropp … more →

Tags: Business, Performance Focused Organisations, Performance-Management, Customer Service, Strategy

Difficult Customers

Charlene wrote 1 year ago: Customers can be difficult. They can be pushy, aggressive, angry, annoyed, and sometimes even obnoxi … more →

Tags: character, Skills needed, Quality Assurance, solution oriented, Quality, Communication, responsibility, adaptability, Business

Customer Service Skills

bodhihtrainingsolutions wrote 1 year ago: Corporate Training Programs in Bangalore, Chennai, Coimbatore, Ernakulam, Mysore, Hyderabad and othe … more →

Tags: Customer Service, Customer Service Training, service skills, Customer Skills, building rapport, interpersonal relationship training, Interpersonal relationship, customer, Customer Delight

corporate training in bangalore, chennai, coimbatore, ernakulam, mysore, hyderabad and other cities across south india

bodhihtrainingsolutions wrote 1 year ago: We offer corporate training programs in bangalore, chennai, coimbatore, ernakulam, mysore, hyderabad … more →

Tags: corporate training in bangalore, Corporate Training, Interviewing Skills, telephone skills, goal setting and career planning, self esteem and confidence building training, Accelerated Learning, corporate training in mysore, corporate training in coimbatore


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