Tags » Customer Service

Comcast Executive's Leaked Memo

Last week the world was entertained with the very long and painful recorded of a call between a customer wanting to disconnect and a “retention” agent at Comcast. 45 more words

Posts

PS4 MP3 support coming soon!

Yaaaaaaaaaa- Wait a minute… 

I admit, I’m not completely up to date, and am unfortunately without ownership of a PS4, so I’m a little behind. I am also utterly startled to find that the PS4 didn’t have MP3 support already! 131 more words

News

Why you gotta be so rude?

So who has heard the song Rude by Magic?

It’s interesting how the young man takes the response of the father, telling him no you can’t marry my daughter. 861 more words

Rant

Completing the Service

A couple weeks ago; I enjoyed a perfect summer evening at Louisville Slugger Field – one of the best ballparks in the entire sport. There was a good crowd (always helps when you go with friends) and though we lost; there were plenty of hits, runs, homers, as well as some errors to keep the game interesting. 512 more words

Business Growth & Marketing

It Took a Spell of Rain to Make Me Love

I have been to Goa twice before. You must know Goa. The city that is synonymous with India, and incorrectly so. Sure, Goa has sand, sea, skin and sun, and attracts a large share of domestic and international tourists. 1,823 more words

How Satisfied Are Your Customers? How Satisfied Are You?

Perhaps the most logical fundamental idea of business is this: if your customers are satisfied with your product and service then they will continue to buy and buy more. 463 more words

Customers & CRM

Still #1

Yes, some things never change. And, when a business is developing or revising its web site, customer service needs to be its #1 priority. Think the way your customers do — and go from there.

Social Media