joshwall wrote 2 hours ago: I did it. To the joy of some and horror of others, I did it. I bought a Mac. Whether you praise o … more →
kirkajr wrote 2 hours ago: Written by Sir DM: When I worked at Radioshack years ago, I had an old couple enter in search of … more →
kelitadavis wrote 7 hours ago: Warning – this is a rant: What on earth is up with people in customer service jobs these days? … more →
brianherman wrote 8 hours ago: My name is Brian Herman, and I hate Comcast Here’s my Comcast customer (dis)service experien … more →
The Redhead wrote 11 hours ago: As I was reading the nytimes.com coverage of Sarah Palin’s resignation, something else caught … more →
stefanysingh wrote 12 hours ago: Their slogan really should be - "Banking really is this uncomfortable" Ok – so here … more →
Mattie wrote 14 hours ago: –go to the bank –go to the library –vacuum –clean my bathroom –Bible reading –proofread one article … more →
fujishino wrote 14 hours ago: some random customer calls today saying that he bought a seat from a “teg” and looking f … more →
joetheflow wrote 18 hours ago: The bike shop is busy in June. If you bring your bike in for a tune up, it will cost $39 and take a … more →
spencertuley wrote 19 hours ago: Hey folks, so this is my letter as was sent to the editor of the Majorca Daily Bulletin today. Let … more →
Crystal Kendrick wrote 19 hours ago: Crystal Kendrick, President of The Voice of Your Customer, presents Are Your Cust … more →
Vicki Moulton wrote 19 hours ago: My new business cards, the ones I ordered online, meticulously cropped to make sure they would look … more →
Steve Early wrote 19 hours ago: Thanks for Nothing! I arrived home on Tuesday of this week to find the following tube package in the … more →
Sarah Lee Beaven wrote 20 hours ago: messages, continued… This was a store that had a smorgasbord of items…so many, in fac … more →
hankie wrote 20 hours ago: I went to the Wine-monopoly today. The Wine-monopoly (direct translation from Vinmonopolet), for tho … more →
qubefiona wrote 22 hours ago: We all agree that loyal customers are a good thing right? We also accept the growing evidence that … more →
smallbizexperts wrote 1 day ago: In my last post I discussed ways that small businesses can utilise technology solutions to enhance t … more →
Christopher Brown wrote 1 day ago: Customer complaints can often be a source of angst and negativity for businesses. What are they comp … more →
Chris wrote 1 day ago: Today I was at WalMart as I often am. It is not so much because I enjoy the place or particularly ca … more →