Tags » Customer Service

'Unhappy' Customers - Think About How Your Actions Affect Service Workers

Working in customer service is not easy. In addition to dealing with targets, pressure from the company or management and lazy coworkers, you also have to deal with rude customers. 618 more words


Feels About Old Place

While I find your attempt at marketing XXXX as a hip, up-to-date place to be, you fail. I have been a resident at XXXX for over three years, and in my time here, the only reason I stayed was to not have to deal with moving. 269 more words


Fantasic Customer Service from Amazon.com

I think, much too often, we’re very quick to share a negative customer experience, but don’t shout out the good ones nearly enough.

I do a lot of shopping, both physical and digital with Amazon.com, and I’ve had a snarky comment or two about them in the past. 368 more words


TCCG #12: Do Not Be Rude

The Customer Care Guy episode twelve, written by Jimmie Aaron Kepler, The Customer Care Guy.

The Customer Care Guy’s Tip # 12 – Do Not Be Rude. 383 more words

Customer Care

From the Sublime to the Ridiculous at Empire Avenue #socialmedia #ConsumerAffairs

The strange occurrences at Empire Avenue continue.

Dups the gone, then back, then gone, then back (Adminstrator/Brand Manager Lynn O’Connell has posted that Dups is gone, after all) posted the following on their blog. 513 more words

Social Media

Discover is awesome

Mingluo Z, HAYS, KS:

With my Discover card, I have so many choices of online shopping, and it helps save money! The specialists are always kind and patient,and they do help me a lot! 14 more words

Cashback Bonus

The Bag Saga continues.........

Ok……. so…… in spite of the fact that I really have had it now and my patience is worn to a shred, it actually counts for nothing. 643 more words