Tags » Customer Service

What I've Learned in a Week Working in a Bookstore

So I recently got a part-time job at a local bookstore. Right now I’m a bookseller but I’m training under the Community Business Development Manager before she goes on maternity leave so I can sort of take up the mantle mid-November. 615 more words

Books

The Perennial Student

I was recently asked to talk to a group of our young staff members about my career. My career being, what I had done to get to where I was. 720 more words

Career Journey

24-7-365 | With a good brand, there's always someone listening to every customer channel

Companies pay millions -er- billions to find potential customers.

So once you’ve found one, and she tries to contact you, what do you do?

Incredibly, in the case of many companies, when it comes to customers responding back to a mass email, the answer all too often is: 547 more words

Modern Marketing: The New Digital Dialogue

Modern Marketing implies marketing Machines.

Business is social. Business is marketing. Marketing is social. In 2014 our programmatic speech at the consumer averages 4000 messages per day, a great bulk of it digital. 344 more words

Going With the Flow

This past weekend a senior client walked in with her mother and totally upset the plans I thought we had agreed on.

They wanted to get in quick, so I gave them a noon start on Sunday – not even close to being the optimum time for an outdoor shoot, but she wanted to go to a nearby botanical gardens where there’s lots of shade so I was reasonably confident that I could pull it off. 421 more words

Photography Education

Engaging Customer Communities for Insights to Drive Marketing Tech Procurement

Enterprise products are going through many transformations in the way they are visualized, built, deployed and marketed.

The marketing component is very important mainly because historically this industry was using a very traditional approach to marketing. 556 more words