Blogs about: Customer Service

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Life After Mac

joshwall wrote 2 hours ago: I did it. To the joy of some and horror of others, I did it. I bought a Mac. Whether you praise o … more →

Tags: Things to Think About, Apple, Josh Wall, Joshua Wall, joshwall, Mac, Microsoft, PC

Customer Service Nightmares

kirkajr wrote 2 hours ago: Written by Sir DM: When I worked at Radioshack years ago, I had an old couple enter in search of … more →

Tags: 1

Customer Service

kelitadavis wrote 7 hours ago: Warning – this is a rant: What on earth is up with people in customer service jobs these days? … more →

Tags: Canton, mcdonalds, pleasing the customer, Rude People, service with a smile

Comcast Cares? I beg to differ!

brianherman wrote 8 hours ago: My name is Brian Herman, and I hate Comcast Here’s my Comcast customer (dis)service experien … more →

Tags: Comcast

Financial health day3 comments

The Redhead wrote 11 hours ago: As I was reading the nytimes.com coverage of Sarah Palin’s resignation, something else caught … more →

Tags: Personal Finance

TDCanadaTrust - Do NOT EVER bank there!!!

stefanysingh wrote 12 hours ago: Their slogan really should be - "Banking really is this uncomfortable" Ok – so here … more →

Tags: Advice, Buisness, ethics, Public Relations, Banks, Branches, credit, customer service managers, financial institutions

To Do List: Update

Mattie wrote 14 hours ago: –go to the bank –go to the library –vacuum –clean my bathroom –Bible reading –proofread one article … more →

Tags: Thoughts, Personal, laziness, Job, Bad days, Work, bad experience, Allergies, salad

WTF,1 comment

fujishino wrote 14 hours ago: some random customer calls today saying that he bought a seat from a “teg” and looking f … more →

Tags: Random, fwak you, I don't know you, some ass hole talking fresh to me, stock check

What to do with special requests from customers (Seth Godin)

joetheflow wrote 18 hours ago: The bike shop is busy in June. If you bring your bike in for a tune up, it will cost $39 and take a … more →

Tags: Business, Marketing, godin

MAJORCA DAILY BULLETIN

spencertuley wrote 19 hours ago: Hey folks, so this is my letter as was sent to the editor of the Majorca Daily Bulletin today. Let … more →

Tags: Business, Palma Nova, Tourism, English language, Education and Training, Recreation, UK, customer service consultant, Mallorca

Are Your Customers Always Delighted?

Crystal Kendrick wrote 19 hours ago:                   Crystal Kendrick, President of The Voice of Your Customer, presents Are Your Cust … more →

Tags: In The News, Assessments, Cincinnati, Compliance, Customer Service Training, Market research, marketing consulting firm, media campaigns, minority and woman owned certified

Making peace with frustration

Vicki Moulton wrote 19 hours ago: My new business cards, the ones I ordered online, meticulously cropped to make sure they would look … more →

Tags: communications, Frustration, Holiday, Business Cards, automated, online printer

Making Lemonade Out of Missing Bourbon

Steve Early wrote 19 hours ago: Thanks for Nothing! I arrived home on Tuesday of this week to find the following tube package in the … more →

Tags: Marketing, knob creek

two doors down2 comments

Sarah Lee Beaven wrote 20 hours ago: messages, continued… This was a store that had a smorgasbord of items…so many, in fac … more →

Tags: Assumptions, Common Sense, Customer experience, Maximized Sales, Repeat Business, Sales Coaching, Secret Shopper, shared values, Virtual Training Forum

W(h)ine

hankie wrote 20 hours ago: I went to the Wine-monopoly today. The Wine-monopoly (direct translation from Vinmonopolet), for tho … more →

Tags: Norway, Question of the day, Dilemma, Drinking, Meaning, Wine

Delight your customers with social media

qubefiona wrote 22 hours ago: We all agree that loyal customers are a good thing right?  We also accept the growing evidence that … more →

Tags: loyalty, Reputation, Social Media

How to Know You Need a Better Way to Manage Customer Information

smallbizexperts wrote 1 day ago: In my last post I discussed ways that small businesses can utilise technology solutions to enhance t … more →

Tags: Business Management, technology, Communicating with Customers, CRM, Small Business

Why companies must embrace customer complaints

Christopher Brown wrote 1 day ago: Customer complaints can often be a source of angst and negativity for businesses. What are they comp … more →

Tags: Customer Satisfaction, market culture, Market Culture in Action, Customer complaints

Why WalMart Employees Don't Respect Their Customers

Chris wrote 1 day ago: Today I was at WalMart as I often am. It is not so much because I enjoy the place or particularly ca … more →

Tags: leadership, Management, manager, Poor Service, Walmart


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