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Blogs about: Customer Types

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Money - The Ultimate Hammer11 comments

waiternotes wrote 2 weeks ago: Do the rich really get richer? I think they do. And I think the current economic troubles will ultim … more →

Tags: Inside Info, Lunch Shift, haggling in restaurants, loan sharks, negotiating wine prices in restaurants, shrinking profit margins

Self-Fulfilling Prophecies10 comments

waiternotes wrote 1 month ago: As you must know, I work in two restaurants. My lunch job is at Michael’s (high-end chain stea … more →

Tags: Bosses, Corporate Executives, Dinner shift, Foodserver Philosophy, Lunch Shift, Owner/Managers, Personal Finances, brand destruction, Discounts

"Gotta Catch 'em All"

TurboJet wrote 2 months ago: In looking at the types of people that would be in line to purchase my new product I focused on 3 ma … more →

Tags: Archetypes, customers, Characteristics, Innovators, early adopters, early majority

What Type of Skincare Shopper Are You?

faceworkshops wrote 2 months ago: What attitudes guide you when shopping for skincare? Those of you that attended my workshop or one-t … more →

Tags: skincare tips, skincare brands, skincare shopping

HMV picks new CRM system1 comment

retailnu wrote 6 months ago: HMV’s new rewards scheme, PureHMV, is using a customer relationship manager (CRM) system from … more →

Tags: CRM, ERP system, News Articles, retail management, Software, Customer Loyalty, EHS Brann Discovery, Hmv, Marketing

A New Trend In Verbal Tips?2 comments

waiternotes wrote 6 months ago: My last post was a sort of mini-essay about Verbal Tips. It didn’t start out that way. As I sa … more →

Tags: Jackasses, Bad Tips, Inside Info, Verbal Tips, thank you for your service

Verbal Tips Are Fraud2 comments

waiternotes wrote 6 months ago: The concept of the Verbal Tip is understood by any waiter who has been in the business for more than … more →

Tags: Bad Tips, Foodserver Philosophy, Jackasses, bernard madoff, Cheapskates, fraud, liars, restaurant guest condescension, Verbal Tips

Our Inaugural Q and A!5 comments

waiternotes wrote 7 months ago: We have a special event today here at Waiternotes blog: Our first question to answer! Ivy asked: . . … more →

Tags: Jackasses, Bosses, Owner/Managers, reader questions, steps of service, guest complaints, fake complaints, chain restaurants, mom and pop restaurants

Another Peeves Post2 comments

waiternotes wrote 7 months ago: A few ‘irritating guest’ notes (hey, this is Waiternotes, after all) that have been layi … more →

Tags: Jackasses, Bad Tips, Dinner shift, Pet Peeves, finger towels, oh there you are, pre-tip anger

Handling The Hurried Diner3 comments

waiternotes wrote 8 months ago: Quick entry here. WordPress offers all kinds of statistical info to bloggers, including ‘Top S … more →

Tags: Great Waiters, waiter nightmare, waiter advice, impatient customers, handling irate customers

A Philosophy Of Tips6 comments

waiternotes wrote 9 months ago: As the economy has spiraled and sputtered, I’ve occasionally (and increasingly) found myself d … more →

Tags: Jackasses, Tips, Bad Tips, Good tips, Sweethearts, Inside Info, Foodserver Philosophy, Craftsman, reasons for tipping

Things I Like About Being A Waiter – Part 12 comments

waiternotes wrote 9 months ago: There are many things I like about being a waiter. Not ranked in importance – rather, this is the on … more →

Tags: Inside Info, Foodserver Philosophy, autobiography, Muhammad Ali, benefits of being a waiter, shyness, ~Musician~, writer, BMOC

Weekends Going Strong1 comment

waiternotes wrote 11 months ago: There’s been some concern about me in cyberspace after my blowout in the luxury box at the Lak … more →

Tags: Jackasses, Bad Tips, Good tips, daily life, Dinner shift, Stupid Waiters, Pet Peeves, Lakers, luxury box

Customer Types: The Decision Muddler

waiternotes wrote 1 year ago: Your first clue is when you take them to the table. Wife: ‘Is this okay with you?’ Husba … more →

Tags: Jackasses, Good tips, Inside Info, Dinner shift, Lunch Shift, steps of service, decision muddler, old money

The Elbow Man2 comments

waiternotes wrote 1 year ago: You know I’m a Lakers fan. I’m a basketball fan as well. And a basketball player, though … more →

Tags: Jackasses, bill laimbeer, Campers, Danny Ainge, Lakers, ML carr

Customer Types: Cell Phone Users3 comments

waiternotes wrote 1 year ago:   I know blogging waiters are supposed to be deeply critical – even outraged – by everyt … more →

Tags: Jackasses, Lunch Shift, Nestle, Mars, frito-lay, Cell Phones, Ringtones

Sorry, But I'm In A Bad Mood3 comments

waiternotes wrote 1 year ago: I take pride that I’m able to distance myself from my real life problems when I walk in the do … more →

Tags: Jackasses, Clos La Chance, Irritations, Bad moods, house wine

The 'No' Lady3 comments

waiternotes wrote 1 year ago: Because it was sort of an uneventful day at Michael’s, I’m going to inaugurate a new fea … more →

Tags: Jackasses, Good tips, Inside Info, Foodserver Philosophy, Lunch Shift, Birthdays, The No Lady, Up-Selling, Cynicism


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