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Blogs about: Customer Value Management

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Making money is art1 comment

Peter Lorange wrote 8 months ago: Dear reader Andy Warhol once said: „Being good in business is the most fascinating kind of art. Maki … more →

Tags: Lorange Business Institute, Advanced Management Modules, faculty, Lorange Institute of Business, Executive Master of Business Administration, executive MBA, Philippe Marmara, J. André de Barros Teixeira, Coca-Cola

Review of Know your Customer (Dutch book: Ken uw Klant, Marc van Perre, Ton Kuijlen)

fredzimny wrote 1 year ago: From the authors: We live in a hyper competitive market where firms are faced with an ever growing p … more →

Tags: Vision, visionaries, vision things, trends, CRM, Enterprise 2.0, social media, Web 2.0 and Informat, Business, Marketing, customer management, Customer Service, Management, corporation, Business Services

A case of Product Leadership or Customer Intimacy?1 comment

telcostrategies wrote 2 years ago: The case I will discuss here was presented by James Anderson in the Kellogg’s program that several m … more →

Tags: Sales Strategies, competitive strategies, product leadership, Customer Intimacy, Sales Strategy, Consultative Selling, provocation-based selling, Value-creation, Kellogg

The delta value formula: Price premium ≤ (value of your product) – (value of your competitor’s product)

telcostrategies wrote 2 years ago: As time goes by and the picture gets clearer, I take one important learning from the Kellogg course … more →

Tags: Sales Strategies, competitive strategies, product leadership, Customer Intimacy, Differentiation, low-cost competition, Sales Strategy, Sales, Business Development

Insights after the Business Marketing Strategy Executive Program from Kellogg School of Management

telcostrategies wrote 2 years ago: I know, that was too long a title…but fair enough, that’s my way to recognize the quality of the lec … more →

Tags: Sales Strategies, competitive strategies, product leadership, Customer Intimacy, Sales Strategy, Consultative Selling, provocation-based selling, Value-creation, Kellogg

Customer analytics in the banking industry

fractalanalyticsadmin wrote 3 years ago: Data Analytics is helping banks in reducing their risk exposure, cutting down on customer acquisitio … more →

Tags: Risk analytics, fractal analytics, customer analytics, Customer Acquisition, Customer Retention, Customer Segmentation, Predictive Analytics, credit scoring, Credit Scorecards

Analytics in Retail Industry

fractalanalyticsadmin wrote 4 years ago: Retail analytics is an emerging area which aims at analyzing every aspect of Retail activity right f … more →

Tags: Retail analytics, fractal analytics, Analytics Outsourcing, customer analytics, Customer Acquisition, Customer Retention, Customer Segmentation, Pricing Strategy, Merchandise Analytics

Data Analytics – Customer Analytics1 comment

fractalanalyticsadmin wrote 4 years ago: For most businesses, the primary means of growth involves the acquisition of new customers which inv … more →

Tags: CRM Analytics, fractal analytics, customer analytics, Customer Acquisition, Customer Retention, Customer Segmentation, Consumer Behaviour, Cross-sell model, Consumer Analytics

CRM Analytics - Customer Analytics

fractalanalyticsadmin wrote 4 years ago: Executives in the areas of consumer marketing, customer relationship management, customer retention, … more →

Tags: CRM Analytics, fractal analytics, customer analytics, Customer Acquisition, Customer Retention, Customer Segmentation, Consumer Behaviour, Cross-sell model, Consumer Analytics


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