Tags » Customer

Excuse My OCD

Call me a clean freak but I was disgusted by the poor housekeeping at Lambton College during my first semester. Classrooms went from one week to the next without being touched, visible accumulations of dust and dirt under furnishings, fixtures, and along baseboards in the offices and public areas, and even more disturbing was the condition of public washrooms! 242 more words


Customer Engagement is Key

Getting more customers means getting more business; this in turn increases revenues and profits. All forms of businesses are directly or indirectly dependant on building loyal customers and it is all about how we strategically plan our customer engagement plans. 525 more words


5 Simple ways to improve Customer Loyalty on your eCommerce store

Technology has completely redefined shopping experience! Gratitude to technology, gadgets and Internet, shopping has never been this easy, convenient and quick. With almost everything available at your fingertips, right from apparels to gadgets, furnishings to footwear, the digital world has it all. 118 more words

Demand Metric Opens Customer Engagement Virtual Summit on September 24, 2014

London, Ontario (PRWEB) September 15, 2014
On September 24th, 2014, Demand Metric will host its third virtual event of the year, “Customer Engagement Virtual Summit: Research, Experts, Tools and Solutions.” This Summit is a forum that gathers industry experts, analysts, users and vendors to di…

Journey Mapping: What Is It Good For? Absolutely Anything! - Forrester

Are you using Journey Mapping in your lumberyard? Deanna’s blog post gives insight why you should map your customers’ experience.

Journey Mapping: What Is It Good For? 528 more words


Taormina - Italy

I have just returned from a short break in Taormina ( Sicily-Italy), which I really enjoyed.
To start off, when arriving in Catania I felt somehow disappointed, the city didn’t  impress me at all,  but when we start going up the hill and saw the stunning view ahead, the scenario changed completely. 472 more words

Travelling & Dining


I have returned from the dead… well at least from the graveyard shift. So this is my first post in a while (sharing a couple things I learned on this shift) to celebrate my “Freedom!!!” 266 more words