Blogs about: Customers Focus
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Designing my ideal ILS
Today in our management meeting, our Executive Director, Gina Millsap, made the comment to the effect that much of the talk with open source systems is just using that tool to replicate existing ILS p… more →
Library Admin Musings
Designing my ideal ILS
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libraryadmin wrote 1 year ago: Today in our management meeting, our Executive Director, Gina Millsap, made the comment to the effec … more →
Connecting libraries to bookstores
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libraryadmin wrote 1 year ago: I’ve been planning a conference, so most of my time has been hectic, but I’m back! Through a post o … more →
Customer Service definition
libraryadmin wrote 2 years ago: So much of our focus is on customer service. Tom recently commented about the term servant leadersh … more →
Question: Dump the Org Chart vs. Servant Leadership
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libraryadmin wrote 2 years ago: During the SirsiDynix Webinar “Dump the Org Chart” we were asked the question, “Since our reason for … more →
