Tags » CX

Hey Kids, There is an All New Rod/CX Bike in Town!

We’re excited to introduce the brand new Trek KRX model in support of creating riders for life. Little racers are sure to appreciate this real deal, lightweight, race-worthy ride that can handle kids’ triathlons, convert to a kids’ ‘cross bike, or carry them past mom and dad on the open road. 118 more words

Jax Bicycle Center

into Cyclocross - 7 Steps, 1 Leap

Ok, I feel a need to backtrack – how the heck did I go from triathlon race reports to becoming the “Luckiest Woman in all of Cycloross… 1,151 more words

Training

‘Customer excellence is here: it’s just not very evenly distributed yet’. The Nunwood 2014 UK Customer Experience Excellence Report

‘Customer Excellence is here: it’s just not evenly distributed yet’. A fantastic quote that I wish I could claim was mine! Whilst it is not, I can recognise a particularly relevant and accurate quote when I see one. 1,017 more words

Customer Experience

Apple. Customer experience at its best.

While I was walking up Freie Strasse to the Apple Store in Basel, Switzerland, I lost all my confidence. What was I expecting from this, after all? 544 more words

UX

SWCX #5 - Escot Park

SJVW | Escot Park | 19th October 2014

In today’s race I intended to focus on two aspects: getting a good start and then staying in second wheel and smashing round. 462 more words

Cyclocross

The Customer Journey Has Some Unique Touch Points

THE CUSTOMER JOURNEY HAS SOME UNIQUE TOUCH POINTS

I’ve asked the question multiple times: “Do we know what our clients have to do to do business with us?” I’ve also had to relate this concept when recently attempting to buy a car. 257 more words

CX

Wrap it up

We’re going a little eastern today because I felt like Dead Dollz‘s new lingerie would make a perfect base for it! This lingerie was featured in the latest issue of Ferosh (which I was also a part of by the way!) and guess what? 117 more words

Second Life