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Bay Area Family Satisfied With Covered California, Location May Play Role

CONTRA COSTA COUNTY (KPIX 5) — For months, KPIX 5 ConsumerWatch has investigated dozens of complaints from people on Covered California. A Contra Costa County family describes their positive experience on the insurance exchange. 536 more words

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Covered California May Not Keep Track Of Complaints From Consumers

SAN FRANCISCO (KPIX 5) — Covered California, the state’s insurance exchange under Obamacare, has been riddled with problems since its inception last year.

The exchange has insisted it is working to fix problems, but KPIX 5 ConsumerWatch has found that Covered California may not even realize the scope of what needs to be fixed since the agency isn’t actually tracking complaints. 389 more words

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