Tags » Data 2

Customer Satisfaction: Innovating with Lack of Resources

My post originally appeared on the DigitalGov blog.

As government contact centers, we all face financial and technological constraints in our pursuit to improve the customer experience. 723 more words

Customer Service

Data: Difficult Second Album?

The phenomenon of the ‘difficult second album’ is pervasive in modern culture, to the point that the phrase is even consistently used outside the music industry. 571 more words


A ’Censitive’ Issue – Why there is no reliable population data in Iraqi Kurdistan  

It is not surprising to anyone that population-environment dynamics research involves using data on population and environment. When starting such research, one of the first things you should be looking for is census data, right? 1,085 more words

PhD Project

Data and it's Parties

Data Data Data Data…

To not have heard about how important data is, is to live on another planet or have your head in the sand for the past 10 years (?) 505 more words


Map of 183 NYC charter schools and their neighborhoods income

By Chen Wu

This is a map of 183 NYC public charter schools and the estimated median income of different community districts in NYC. As can be seen from the map, most charter schools are concentrated in low-income districts in Harlem, Bronx and Brooklyn. 24 more words


Big Data Success Starts With Well-Defined Business Problem

Lots of companies are jumping on the “Big Data” bandwagon; few of them, however, have given real thought to how they will use their data or what they want to achieve with the knowledge the data will give them.  1,340 more words

Big Data