The latest Global Entrepreneurship Monitor (GEM) study, conducted by the University of Cape Town Centre for Innovation and Entrepreneurship (CIE), based at the UCT Graduate School of Business, has fou… more →
NEXTCUSTOMER, PLEASE!Steven Viviers wrote 1 year ago: The latest Global Entrepreneurship Monitor (GEM) study, conducted by the University of Cape Town Cen … more →
Steven Viviers wrote 1 year ago: Brown University and the University of Cape Town Partner To Promote Business Capacity in Africa Brow … more →
Steven Viviers wrote 1 year ago: The Global Report on Call Centre Practices is a free monthly newsletter that provides fresh insight … more →
Steven Viviers wrote 1 year ago: WASHINGTON, May 29, 2008 – The World Bank Group announced today it would support global effort … more →
Steven Viviers wrote 1 year ago: By Swanee Hunt in Foreign Affairs. Women have made significant strides in most societies over the la … more →
Steven Viviers wrote 1 year ago: Sweden (1), Norway (2), Finland (3) and Iceland (4) once again top the rankings in the latest Global … more →
Steven Viviers wrote 1 year ago: The Global Governance Initiative monitors the efforts of governments, the private sector, internatio … more →
Steven Viviers wrote 1 year ago: The business and political environment in Africa has improved significantly in recent years. To capi … more →
Steven Viviers wrote 1 year ago: A Management Framework for the Government of Canada has commited the Government of Canada to achieve … more →
Steven Viviers wrote 1 year ago: Do Government and public sector organisations need to view customer service differently from other o … more →
Steven Viviers wrote 1 year ago: What the International Red Cross and Salvation Army can teach organisations about customer service! … more →
Steven Viviers wrote 1 year ago: Germany’s image changed over the last four weeks of the the 2006 World Cup, remembered more fo … more →