Last week we looked at the Customer Service Theatre that follows a hyper-vigilant Seal Team Six intervention on social media. This week, we should look at the much more pernicious problem of Customer Hide and Seek. 827 more words
Tags » Elizabeth Williams
Here is a story about how four dumb companies managed to prevent significant deals from coming in the door.
Dumb Company #1
In an effort to prevent real people on the outside from bothering real people on the inside, this company decided to remove all information from its website that might lead to that sort of disturbing fraternization. 628 more words